At a Glance
- Tasks: Analyse data to shape decisions for the UK's retail payments infrastructure.
- Company: Join Pay.UK, a leader in UK payment systems and innovation.
- Benefits: 30 days annual leave, fitness subsidy, and flexible working options.
- Other info: Inclusive culture that values diverse perspectives and encourages growth.
- Why this job: Make a real impact on services used daily by millions across the UK.
- Qualifications: Experience in product analysis and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Join Pay.
UK as a Product Analyst and help shape clear, evidence-based decisions for services that support the UK’s retail payments infrastructure.
This is a role for someone who enjoys turning data, user needs and product information into practical insight, with the chance to work in a sector where scale is real.
Annually, our payment systems process over 11 billion transactions worth over £10 trillion.
We’re looking for a Product Analyst who can work closely with product, delivery and business teams to understand performance, identify opportunities and support well-informed product choices.
You’ll be part of an environment where people are encouraged to contribute, learn and grow, and where solid analysis helps us build trust in services used every day by people and businesses across the UK.
- Accountabilities
- Analyse product, service and performance data to identify trends, risks and opportunities across payment-related products.
- Translate business questions into clear analytical approaches, measures and reporting that support product decisions.
- Prepare concise reports, dashboards and presentations that explain findings, assumptions and recommendations in a clear way.
- Work with product managers and cross-functional teams to define product requirements, success measures and priorities.
- Review customer, operational and market information to build a rounded view of product performance and user needs.
- Track key product metrics and maintain regular reporting to support planning, reviews and decision-making.
- Document analysis, product insights and supporting evidence so that decisions are transparent and easy to follow.
- Support continuous improvement by identifying where data, reporting or product processes can be simplified and improved.
Qualifications, Skills and Experience
- Good understanding of product development in financial services. Fraud product knowledge is advantageous.
- Experience in a product analyst, business analyst or similar analytical role, with responsibility for turning data into clear product insight.
- Ability to analyse quantitative and qualitative information and present findings in reports, dashboards, or presentations.
- Experience of defining and tracking product or service performance measures to support decision-making.
- Ability to work with product, delivery and business stakeholders to gather requirements and clarify priorities.
- Effective written and verbal communication skills in English, with the ability to explain complex information clearly.
- Pay. UK Behaviours
At Pay.
UK, our behaviours are central to who we are and how we operate.
They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem.
All interview processes will assess the following behaviours
- Listen to Find Win-Wins - Empathy, Listening and Understanding
- Influence with Courage - Influence, Courage
- Go Horizontal First - Cross Boundary Collaboration
- Take Ownership - Self Development
- Opportunity Mindset - Initiative
- Simplify - Achievement Orientation
- Inclusivity
At Pay.
UK, we value diversity and inclusivity.
Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed.
We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements.
We are committed to supporting accessibility needs and creating a welcoming environment for all employees.
Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.
Who we are
Pay. UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.
From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments.
We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.
Our payment systems underpin the services that enable funds to be transferred between people and institutions.
In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013.
Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments.
Our vision for the future is to enable a vibrant economy, with Pay.
UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide.
- 30 days annual leave (excluding bank holidays)
- Employee assistance programme
- Cycle to Work Scheme
- Season ticket loan
- Annual fitness subsidy of up to £500 per annum
- Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week)
- Some of our benefits are only available to colleagues after meeting the requirements of the probationary period.
Pay. UK employee benefits are not available to contractors and are only available to permanent and fixed-term employees.
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Product Analyst employer: Pay.UK
At Pay.UK, we pride ourselves on being an excellent employer that values the growth and well-being of our employees. With a supportive work culture, generous benefits such as a 12% non-contributory pension and 30 days of annual leave, we foster an environment where procurement professionals can thrive and develop their skills. Our flexible working policy, requiring only 40% office presence, allows for a balanced work-life integration, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Pay.UK!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Pay.UK, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Pay.UK
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Pay.UK’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
