Senior Audit Manager London

Join Pay.UK as a Senior Audit Manager and take on a broad internal audit role with clear scope across payments, technology, projects, finance, third‑party management, risk and data. In this role, you will handle audits from beginning to completion, support independent assurance for the Board, and advance Internal Audit processes across the organisation. This role is well suited to an experienced audit leader who values variety, a clear area of responsibility, and close involvement with the UK payment systems that support daily life and commerce.

With 11 billion transactions worth over £10 trillion processed through the systems we maintain, the context for this work is substantial, visible and grounded in essential services.

• Manage end‑to‑end audit assignments across planning, fieldwork, reporting and follow‑up in line with Internal Audit methodology and professional standards.
• Supervise Audit Managers by reviewing work, giving clear direction and maintaining quality across audit delivery.
• Assess risks and controls across assigned business areas, including payments, technology, projects and programmes, finance, third‑party management, risk management and data analytics.
• Work with stakeholders to identify emerging risks, agree audit scope and develop terms of reference, findings, management actions and final reports.
• Contribute to the annual audit plan by proposing audits and assurance activity for your portfolio of business areas and specialist topics.
• Deliver consultancy assignments that provide internal audit insight on governance, risk and control matters.
• Identify, implement and evaluate improvements to Internal Audit practices by updating methods, tools and working processes.
• Monitor developments in internal audit and the payments sector and apply relevant changes to audit planning, delivery and recommendations within your specialist areas.

• Professional qualification in audit, accounting or risk, such as ACA, ACCA, CIMA, CIIA or CISA.
• Experience leading internal audit engagements and supervising teams across planning, fieldwork and reporting.
• Experience auditing or working directly in one or more of the following areas: payments, projects and programmes, technology, finance, third‑party management, risk management or data analytics.
• Knowledge of financial services and payments, including key risks, controls and regulatory expectations.
• Experience presenting audit findings and recommendations clearly to senior stakeholders.

At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours:

• Listen to Find Win‑Wins – Empathy, Listening and Understanding
• Influence with Courage – Influence, Courage
• Go Horizontal First – Cross Boundary Collaboration
• Take Ownership – Self Development Opportunity Mindset – Initiative
• Simplify – Achievement Orientation

In addition, all leadership roles are expected to lead by example through the following behaviours:

• Set Direction – Strategic Planning, Team leadership
• Hold Colleagues to Account – Accountability
• Coach & Grow Your Colleagues – Develop Others

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from under‑represented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day‑to‑day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since its launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide.

• 30 days annual leave (excluding bank holidays)
• Employee assistance programme
• Cycle to Work Scheme
• Season ticket loan
• Annual fitness subsidy of up to £500 per annum
• Working from home policy – minimum 40 % in the office (e.g. 2 days in the office over a 5‑day working week)

Some of our benefits are only available to colleagues after meeting the requirements of the probationary period. Pay.UK is committed to making our recruitment practices barrier‑free and as accessible as possible, and we are therefore happy to make any reasonable adjustments or changes. Please let us know below if you would like us to do anything differently during the application, interview, or assessment process, or if you would like information in an alternative format.