Business Analyst New London

We have a number of exciting Business Analyst opportunities available to join one of our strategic programmes. We are open to considering a diverse level of applicants…

• Experienced Business Analysts from the Payments or Retail Banking arena, used to working as part of a larger project team

OR

• Business Analysts with less experience! We also want to hear from candidates who are looking to build their career as a Business Analyst and take their career to the next level – suitable for candidates who have had some Business Analysis experience within financial services or similar regulated industry.

Key Accountabilities

• To conduct analysis using structured techniques and pragmatic application of best practice standards to define business problems, identify potential solution options and associated evaluation criteria for small to medium sized projects.
• To shape problems and opportunities into change and to support the creation of initial business cases and full business cases.
• To work with stakeholders to translate strategic goals into investment priorities, delivery and outcome requirements, project and programme definitions, delivery plans, testing and acceptance plans and benefits realisation plans.
• To provide documentation as appropriate in accordance with Pay.UK change delivery standards and other corporate governance policies.
• To work with project and programme managers to shape and manage the delivery plans, associated risk, issue, assumption, and dependency management.
• To support the Project Manager with key project tasks, initiatives and outputs, delivery plans, associated risk, issue, assumption, and dependency management.
• To support the gathering, analysis and sharing (via the EPMO) of Lessons Learned throughout delivery.
• Support and work with your BA colleagues, building a community, sharing best practice and learning from each other’s experiences.
• To support the effort to grow capability in the Change Team and the Pay.UK Directorates.

Skills, Experience & Qualifications

• 2-3 years’ experience in business analysis within retail banking, payments, financial services or similar regulated industry.
• Experience of both large programmes (100+ people) working on a specific workstream or smaller projects (>10) working across the project lifecycle.
• Experienced in Business Analysis: requirements definition and specification for products and outcomes, problem solving, option construction and evaluation, impact analysis, product and outcome evaluation criteria, testing, strategy alignment, planning and implementation.
• Experienced in the production of associated documentation at a project and programme level, combining business and technical viewpoints and outcomes, complying with regulatory requirements as necessary.
• Pragmatically uses best practice analysis techniques and structured frameworks.
• Ability to ‘future-proof’ design and partner with technical architects and other specialists.
• A range of projects and programmes from small scale through to large, complex business transformation programmes.
• Experience of working with senior stakeholders, regulators and industry participant teams.
• Interviewing, listening, influencing.
• Stakeholder relationship building at all levels.

At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone’s unique input.

About Us

Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.

From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2023, the UK’s retail payment systems processed 11.4 billion transactions worth £9.3 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 10.2 million switches since its launch in 2013.

Every day, people and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering the best-in-class payment infrastructure and standards for the benefit of consumers and businesses nationwide.

Benefits & Additional Information

• 12% Non-contributory pension
• Discretionary annual bonus
• 30 days annual leave (excluding bank holidays)
• Employee assistance programme
• Cycle to Work Scheme
• Season ticket loan
• Annual fitness subsidy of up to £500 per annum
• Working from home policy – minimum 40% in the office (eg. 2 days in the office over a 5 day working week)

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