At a Glance
- Tasks: Welcome visitors and provide top-notch hospitality and admin support across departments.
- Company: Join a vibrant, innovative team at a leading global brand with 40 years of experience.
- Benefits: Enjoy social events, private medical insurance, discounted fitness memberships, and 25 days holiday.
- Other info: Recognised as one of the Best Companies to Work for in the UK.
- Why this job: Be part of a supportive culture that values your ideas and career growth.
- Qualifications: Customer service experience and a positive attitude are essential; skills can be developed.
The predicted salary is between 25715 - 30000 £ per year.
At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers.
We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.
We pride ourselves on creating a vibrant environment, with a focus on excellent company culture.
Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.
So, what are the benefits?
We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties and more.
Its rare you wont see something going on!
Tech, bike, and travel or season ticket loans.
Private medical insurance (Opt in) and healthcare cash-back plan.
Discounted fitness memberships up to 75% off in your area. 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
Recognised as one of the Best Companies to Work for in the UK, by Best Companies.
About the role Join our Reception team based in Brighton, where you'll be responsible for greeting and signing in all visitors at Paxton.
You will also be providing general administration and hospitality services across all departments, ensuring a World Class service is provided at all times to internal and external stakeholders.
Daily maintenance of meeting rooms replenishing refreshments and providing catering for meetings or training events.
Work alongside the Health & Safety team to comply with all H&S procedures.
Carry out the core H&S tasks such as fire & first aid compliance.
Reporting breaches or potential hazards as required.
Assist with the daily re-stock of departmental kitchens, refilling fruit boxes, cereal bars and fridges.
Organise essential services like security, maintenance, cleaning, waste disposal, and recycling.
Providing quick and supportive responses to emergency situations or urgent requests.
Take responsibility for all admin tasks such as post, incoming and outgoing communications, and recording staff absence.
Organising travel arrangements, accommodation and entertainment for staff and visitors across the business.
Visits to our sites in Eastbourne to provide hospitality and admin support.
What are we looking for?
A positive and welcoming attitude, naturally connecting with people and creating relationships across the business.
High attention to detail, with great communication and interpersonal skills.
Some experience working in Reception and Customer Service is essential.
The right attitude is more important to us than your skills or experience.
If youre excited about a role but your existing experience doesnt match up with every element of the job description, we encourage you to apply anyway.
We want to collaborate with you and hear your ideas, most of all, we want people to enjoy the journey with us.
- Take a look at what our team thinks of working here
- TPBN1_UKTJ
Reception & Hospitality Coordinator employer: Paxton Access
Paxton-Access in Brighton is an excellent employer, offering a vibrant work culture that prioritises employee development and well-being. With benefits like private medical insurance and a modern office environment, employees are supported in both their professional growth and personal health, making it a rewarding place to work for those passionate about customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Hospitality Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Paxton Access. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Paxton Access
Don't be shy about reaching out to Paxton Access directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception & Hospitality Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Paxton Access and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Paxton Access
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
