At a Glance
- Tasks: Provide top-notch tech support to German and UK customers via phone, email, or webchat.
- Company: Join Paxton Access, a leading company in security technology.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Other info: Great opportunity to learn and grow in a dynamic tech environment.
- Why this job: Be the go-to person for customers and help them solve tech issues every day.
- Qualifications: Fluent German and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 Β£ per year.
Paxton Access is seeking a Technical Support Advisor to join our Brighton team.
You will be the first point of contact for German and UK customers, delivering accurate technical support via phone, email, or webchat.
You will diagnose installation issues, handle sales or returns, and collaborate with product teams to test new features.
Fluent German required; passion for customer service and learning our product range.
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German-Speaking Tech Support Advisor employer: Paxton Access
Paxton-Access in Brighton is an excellent employer, offering a vibrant work culture that prioritises employee development and well-being. With benefits like private medical insurance and a modern office environment, employees are supported in both their professional growth and personal health, making it a rewarding place to work for those passionate about customer service.