Reception & Hospitality Co-ordinator (6 Months Fixed Term Contract) in Brighton

At the heart of Paxton, we are innovators, looking for ways to harness new technology to provide better solutions for our customers. We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, emphasising career progression, training and development, and recognition of achievement for every employee.

So, what are the benefits?

• We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties, monthly internal events and more.
• Private medical insurance (Opt in) and healthcare cash-back plan with Health Shield.
• Join a Carbon Neutral company; Paxton is Carbon Neutral in the UK, France, Germany & South Africa!
• Modern offices, collaboration spaces, onsite mini-gym, and a gourmet café with subsidised food.
• Discounted fitness memberships up to 75% off in your area with GymFlex.
• Collaborative internal group initiatives like the Green Team, EDI Team, or the Charity Team.
• Tech, bike, and travel or season ticket loans.
• 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
• Recognised as one of the Best Companies to Work for in the UK, by Best Companies.

About the role

Join our team in Brighton where you will support the Reception functions across Paxton sites, delivering exceptional administrative and hospitality services while ensuring visitors, contractors and employees have a first-class experience.

Key responsibilities include:

• Deliver a variety of reception administration tasks, including stationery orders, car bookings and valets, ordering consumables, processing Installer Scheme requests, handling post, and restocking first aid supplies.
• Co-ordinate new starter and leaver processes to ensure smooth transitions across all sites.
• Manage travel, accommodation and entertainment bookings as needed.
• Support Global Sales and Support teams by placing literature and stock orders.
• Assist with hospitality services such as distributing milk, fruit and snacks, organising meeting food orders, and working with catering staff.
• Set up and clear meeting rooms, audit stock levels, and ensure supplies are appropriate and in date.
• Contribute to continual service improvements for hospitality and reception functions.
• Support the Helpdesk system, ensuring clear communication and appropriate delegation of tasks.
• Process invoices through the Purchase Order system, ensuring correct allocation for budgeting.
• Work closely with the Health & Safety team, completing core tasks such as fire and first aid compliance, and reporting hazards or breaches.
• Respond appropriately to reception, facilities or H&S-related issues, including emergencies.
• Deliver world-class customer service to all visitors and colleagues.
• Build strong working relationships with departments, managers and Directors.
• Support the implementation of Equal Opportunities and Health & Safety policies.
• Carry out any additional duties appropriate to the role.

What are we looking for?

• Experience delivering excellent customer service in a customer-facing role.
• Strong organisational skills with the ability to multitask and manage priorities effectively.
• Confident communication and interpersonal skills, able to build strong relationships at all levels.
• Attention to detail, problem-solving ability, and confidence using Microsoft Office and systems.
• The right attitude is more important to us than your skills or experience. If you're excited about a role but your existing experience doesn't match up with every element of the job description, we encourage you to apply anyway.
• We want to collaborate with you and hear your ideas; most of all, we want people to enjoy the journey with us.