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- Tasks: Provide technical support, troubleshoot issues, and assist with sales requests.
- Company: Leading tech firm in Brighton with a vibrant team culture.
- Benefits: Private medical insurance, great social calendar, and career progression opportunities.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Eager to learn and thrive in a collaborative environment.
- Other info: Dynamic workplace with excellent growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading technology firm in Brighton is seeking a Customer Support Representative to provide advice and technical support to customers. You will troubleshoot issues, handle sales requests, and work closely with teams to test new products.
The ideal candidate is passionate about customer service, eager to learn, and will thrive in a collaborative environment.
Join a vibrant team that values company culture and offers excellent benefits, including a great social calendar, private medical insurance, and opportunities for career progression.
Technical Customer Support Specialist Install & Troubleshoot in Brighton employer: Paxton Access Ltd
Contact Detail:
Paxton Access Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Support Specialist Install & Troubleshoot in Brighton
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd troubleshoot issues or handle tricky customer interactions. We want you to shine when it comes to demonstrating your problem-solving skills!
✨Tip Number 3
Show your passion for tech and customer service during interviews. Share examples of how you've gone above and beyond for customers in the past. This will help us see that you're not just looking for any job, but this job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Technical Customer Support Specialist Install & Troubleshoot in Brighton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. Share specific examples of how you've gone above and beyond to assist someone in the past. We love candidates who are genuinely excited about providing top-notch support!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the job description. We want to see how your skills align with our needs, so don’t be shy about showcasing your troubleshooting expertise and teamwork abilities!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate candidates who can communicate effectively, as this is key in a customer support role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at Paxton Access Ltd
✨Know Your Tech
Brush up on the technical aspects of the products you'll be supporting. Familiarise yourself with common troubleshooting techniques and be ready to discuss how you've resolved similar issues in the past.
✨Show Your Customer Service Passion
Prepare examples that showcase your dedication to customer service. Think about times when you went above and beyond for a customer, as this role is all about providing top-notch support.
✨Collaborate Like a Pro
Since teamwork is key, be ready to talk about your experience working in collaborative environments. Share specific instances where you successfully worked with others to solve problems or improve processes.
✨Embrace the Company Culture
Research the company’s culture and values. Be prepared to discuss how you align with their ethos and how you can contribute to their vibrant team atmosphere, especially regarding social activities and team bonding.
