At a Glance
- Tasks: Manage the lifecycle of digital services and collaborate across teams to drive product success.
- Company: Join Paxton, a global innovator with a vibrant culture and nearly 40 years of experience.
- Benefits: Enjoy hybrid working, private medical insurance, and a fantastic social calendar with fun events.
- Other info: Be part of a Carbon Neutral company recognised as one of the Best Companies to Work for.
- Why this job: Make an impact by owning digital products from idea to launch in a fast-paced environment.
- Qualifications: Experience as a Product Manager with strong communication and stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
At the heart of Paxton, we are innovators, looking for ways to harness new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, and our team of over 400 employees is spread around the world. We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, emphasising career progression, training and development, and recognition of achievement for every employee.
So, what are the benefits?
- We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties, monthly internal events and more.
- Hybrid working, work from home on Tuesday and Thursdays alongside our flexible working hours scheme.
- Private medical insurance (Opt in) and healthcare cash-back plan with Health Shield.
- Join a Carbon Neutral company – Paxton is Carbon Neutral in the UK, France, Germany & South Africa!
- Modern offices, collaboration spaces, onsite mini-gym, and a gourmet café with subsidised food.
- Discounted fitness memberships up to 75% off in your area with GymFlex.
- Collaborative internal group initiatives like the Green Team, EDI Team, or the Charity Team.
- Tech, bike, and travel or season ticket loans.
- 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year.
- Recognised as one of the Best Companies to Work for in the UK, by Best Companies™.
About the role
Based in our Brighton office, you'll be responsible for the lifecycle management of the Paxton digital services as well as the creation, governance, and delivery of new services to market. You will work with all departments within the company to ensure success, demonstrating world-class communication and strategic thinking.
Key responsibilities include:
- Own the end-to-end lifecycle of one or more software products, from discovery and definition through delivery, launch, iteration, and end-of-life.
- Influence the service vision & roadmap, ensuring alignment with company strategy and customer needs.
- Monitor product performance using agreed KPIs (e.g. adoption, usage, customer satisfaction, and commercial performance) and recommend enhancements or corrective actions.
- Lead agile product development processes, writing clear user stories and acceptance criteria, and leading sprint planning, reviews and retrospectives.
- Create, prioritise, and continuously review the product backlog, utilising Jira as a primary system for backlog management, sprint tracking, dependency management, and release planning.
- Collaborate with engineering and commercial teams to ensure timely, high-quality delivery, ensuring solutions are technically sound, user-centred, and commercially viable.
- Own and manage the Change Control Board (CCB) process for software products, including impact assessment, prioritisation of change requests, and decision governance.
- Translate business, customer, and market needs into clear functional and non-functional requirements for software development teams.
- Build a strong understanding of software architecture concepts, including integrations, APIs, and data flows, to support effective decision-making.
- Collaborate with technical teams to define, evolve, and prioritise public and internal APIs, ensuring scalability, security, and usability.
- Visit end-user and installer sites to gather and analyse customer feedback, usage data, and market insights to drive continuous improvement and inform product roadmap decisions.
- Support marketing activities, to ensure product positioning, messaging, and value propositions accurately reflect software capabilities.
- Develop and maintain product documentation for product requirements, release notes, API documentation and internal materials.
What can you expect from this role?
- Ownership of digital products across their full lifecycle, from idea through to launch and iteration.
- Close collaboration with teams across the business, influencing decisions and driving alignment.
- A varied role balancing strategy, delivery and continuous improvement in a fast-paced environment.
What are we looking for?
- Extensive experience as a Product Manager or Product Owner managing hardware products, with exposure to firmware and/or software.
- Strong understanding of hardware product lifecycles, with the ability to work confidently with engineering and technical teams.
- Excellent communication and stakeholder management skills, with the confidence to make and own decisions.
- A collaborative, customer-focused mindset with a genuine passion for technology and innovation.
Product Manager - Digital Services in Brighton employer: Paxton Access Ltd
At Paxton, we foster a vibrant and innovative work culture that prioritises employee well-being and career growth. With a range of exceptional benefits including hybrid working, private medical insurance, and a strong emphasis on social activities, our Brighton office is not just a workplace but a community where your contributions are recognised and valued. Join us in making a meaningful impact as we continue to lead in digital services while enjoying a collaborative environment that supports both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Digital Services in Brighton
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Paxton Access Ltd!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Paxton Access Ltd would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Paxton Access Ltd through your school's career services!
We think you need these skills to ace Product Manager - Digital Services in Brighton
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Digital Services, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Digital Services position at Paxton Access Ltd. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Paxton Access Ltd
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
