At a Glance
- Tasks: Deliver advanced technical support and solve complex challenges with cloud technologies.
- Company: Join Pax8, a dynamic tech company leading the managed intelligence marketplace.
- Benefits: Competitive salary, stock options, private healthcare, and generous holiday allowance.
- Other info: Hybrid work model with vibrant office culture and extensive growth opportunities.
- Why this job: Make a real impact while growing your skills in a collaborative environment.
- Qualifications: Experience with cloud technologies and strong problem-solving skills required.
The predicted salary is between 70000 - 85000 £ per year.
Join Pax8 in the UK as a Technology Services Engineer II and play a key role in delivering high-impact technical solutions while growing alongside a business at the forefront of the managed intelligence marketplace.
Why this role is exciting
This is more than a technical support role — it’s an opportunity to operate as a trusted expert, solving complex challenges and supporting partners with modern cloud technologies. At Pax8, you’ll grow alongside cutting-edge innovation, including AI-enabled tools, giving you space to build future-ready skills while making a real impact from day one.
Our culture & what makes Pax8 different
At Pax8, culture isn’t just a statement — it’s how we operate every day. We’re passionate about collaboration, growth, and doing meaningful work that helps our partners succeed. You’ll be surrounded by a forward-thinking team that embraces innovation and continuous learning, with support to develop your career and expand your expertise.
What you’ll be doing
- Delivering advanced technical support and guidance across cloud and managed service platforms
- Acting as a trusted advisor to partners, helping them resolve complex challenges efficiently
- Troubleshooting escalated issues and identifying root causes with a structured, analytical approach
- Driving continuous improvement by identifying trends, recommending solutions, and enhancing processes
- Collaborating with internal teams to share knowledge, improve service delivery, and elevate the customer experience
- Supporting adoption of new technologies, including AI-driven capabilities, to improve outcomes for partners
The impact you’ll make
In this role, you’ll directly influence partner success by resolving critical challenges quickly and effectively. Your expertise will strengthen trust, improve outcomes, and help scale the quality of service Pax8 delivers globally.
What you’ll bring
- Proven experience supporting and troubleshooting modern cloud technologies and services
- Strong technical problem-solving skills with the ability to diagnose and resolve complex issues
- Demonstrated ability to communicate technical concepts clearly to both technical and non-technical audiences
- A collaborative mindset with a passion for helping others succeed
- Substantial experience working in a fast-paced, customer-focused environment
- A proactive approach to learning, adapting, and embracing new technologies
Inclusivity
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United Kingdom.
Benefits
- £36,000 - £45,000
- Long term Incentive Plan (Stock Options)
- 25 days holiday (plus bank holidays)
- Private healthcare covered by Bupa
- Bupa dental plan
- Life Assurance
- Income Protection
- Royal London Workplace pension scheme – 5% employer contribution
- Pax8 Cycle to Work Support Scheme Available
- Dedicated time for training and personal development
- Unlimited access to LinkedIn Learning
- Health & Wellbeing coaching support
- Fun and frequent company and team socials
Our Bristol Office
Our Bristol office is a vibrant, collaborative space designed to bring people together. With modern facilities and a focus on teamwork, it’s the perfect environment to connect, share ideas, and innovate. For this role, you’ll be based on a hybrid model, spending at least three days per week on site to maximise collaboration and engagement.
Growth at Pax8
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential.
About Pax8
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business.
Background Checks
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8.
Equal Opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for.
Technology Services Engineer II (IAM) in Bristol employer: Pax8, Inc.
Pax8 is an exceptional employer that fosters a culture of empowerment, collaboration, and innovation, making it an ideal place for a Solutions Consultant (Modern Workplace) to thrive. With flexible working arrangements, dedicated training opportunities, and a strong focus on employee wellbeing, you will be part of a vibrant community that values growth and celebrates success. Whether in Bristol, Farnborough, Derby, or Stockholm, you'll enjoy modern workspaces designed for creativity and connection, alongside the chance to influence the future of cloud collaboration in an AI-driven world.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Services Engineer II (IAM) in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Pax8, Inc. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Pax8, Inc. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Pax8, Inc.!
✨Direct Apply to Pax8, Inc.
Let's not forget to apply directly through the Pax8, Inc. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Services Engineer II (IAM) in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Pax8, Inc..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Pax8, Inc.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Pax8, Inc.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
