At a Glance
- Tasks: Deliver advanced technical support and solve complex challenges with cloud technologies.
- Company: Join Pax8, a dynamic tech company leading in managed intelligence.
- Benefits: Competitive salary, stock options, private healthcare, and generous holiday allowance.
- Other info: Hybrid work model with vibrant office culture and extensive growth opportunities.
- Why this job: Make a real impact while growing your skills in a collaborative environment.
- Qualifications: Experience with cloud technologies and strong problem-solving skills required.
The predicted salary is between 50000 - 70000 £ per year.
Join Pax8 in the UK as a Technology Services Engineer II and play a key role in delivering high-impact technical solutions while growing alongside a business at the forefront of the managed intelligence marketplace.
Why this role is exciting
This is more than a technical support role — it’s an opportunity to operate as a trusted expert, solving complex challenges and supporting partners with modern cloud technologies. At Pax8, you’ll grow alongside cutting-edge innovation, including AI-enabled tools, giving you space to build future-ready skills while making a real impact from day one.
Our culture & what makes Pax8 different
At Pax8, culture isn’t just a statement — it’s how we operate every day. We’re passionate about collaboration, growth, and doing meaningful work that helps our partners succeed. You’ll be surrounded by a forward-thinking team that embraces innovation and continuous learning, with support to develop your career and expand your expertise.
What you’ll be doing
- Delivering advanced technical support and guidance across cloud and managed service platforms
- Acting as a trusted advisor to partners, helping them resolve complex challenges efficiently
- Troubleshooting escalated issues and identifying root causes with a structured, analytical approach
- Driving continuous improvement by identifying trends, recommending solutions, and enhancing processes
- Collaborating with internal teams to share knowledge, improve service delivery, and elevate the customer experience
- Supporting adoption of new technologies, including AI-driven capabilities, to improve outcomes for partners
The impact you’ll make
In this role, you’ll directly influence partner success by resolving critical challenges quickly and effectively. Your expertise will strengthen trust, improve outcomes, and help scale the quality of service Pax8 delivers globally.
What you’ll bring
- Proven experience supporting and troubleshooting modern cloud technologies and services
- Strong technical problem-solving skills with the ability to diagnose and resolve complex issues
- Demonstrated ability to communicate technical concepts clearly to both technical and non-technical audiences
- A collaborative mindset with a passion for helping others succeed
- Substantial experience working in a fast-paced, customer-focused environment
- A proactive approach to learning, adapting, and embracing new technologies
Inclusivity
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United Kingdom.
Benefits
- £36,000 - £45,000
- Long term Incentive Plan (Stock Options)
- 25 days holiday (plus bank holidays)
- Private healthcare covered by Bupa
- Bupa dental plan
- Life Assurance
- Income Protection
- Royal London Workplace pension scheme – 5% employer contribution
- Pax8 Cycle to Work Support Scheme Available
- Dedicated time for training and personal development
- Unlimited access to LinkedIn Learning
- Health & Wellbeing coaching support
- Fun and frequent company and team socials
Our Bristol Office
Our Bristol office is a vibrant, collaborative space designed to bring people together. With modern facilities and a focus on teamwork, it’s the perfect environment to connect, share ideas, and innovate. For this role, you’ll be based on a hybrid model, spending at least three days per week on site to maximise collaboration and engagement.
Growth at Pax8
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential.
About Pax8
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business.
Background Checks
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8.
Equal Opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for.
Technology Services Engineer II in Bristol employer: Pax8, Inc.
Pax8 is an exceptional employer that fosters a vibrant and collaborative work culture in Bristol, UK, where innovation and personal growth are at the forefront. With a strong commitment to employee development, including access to training resources and a supportive environment, Pax8 empowers its team members to thrive while making a meaningful impact in the managed intelligence marketplace. The hybrid work model, coupled with competitive benefits and a focus on well-being, makes Pax8 an attractive choice for those seeking a rewarding career in technology services.
