At a Glance
- Tasks: Coordinate operations and e-commerce activities for a fast-growing pet products business.
- Company: Join Paws Wholesale, a dynamic pet products company with a supportive community.
- Benefits: Gain hands-on experience, work closely with the Founder, and develop your career.
- Other info: Opportunity to learn about operations, logistics, and e-commerce in a growing business.
- Why this job: Make a real impact in logistics and e-commerce while helping dog parents find trusted products.
- Qualifications: Strong organisational skills, attention to detail, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Paws Wholesale is a fast-growing pet products business supplying leading pet retailers across the UK and Europe. Alongside our wholesale division, we also operate WOOOF, our direct-to-consumer brand helping dog parents discover trusted products, practical advice and a supportive community. As we continue to grow, we’re looking for an organised and proactive Operations & Ecommerce Coordinator to support our logistics, operations and ecommerce activities across both businesses.
The Role
This is a varied, hands-on role working closely with the Founder across operations, logistics and ecommerce. You’ll help coordinate suppliers, freight forwarders, warehouses and retail partners while also supporting the day-to-day management of our e-commerce stores. One day you might be tracking inbound shipments and managing stock updates; the next, you’ll be launching new products online or helping improve operational processes. If you enjoy staying organised, solving problems and making things happen, you’ll fit right in.
What You’ll Be Doing
- Operations & Logistics
- Coordinate inbound shipments from suppliers and logistics partners
- Liaise with freight forwarders, transport providers and warehouse teams
- Track shipments and proactively resolve delivery issues
- Assist with purchase order administration and supplier communications
- Support inventory tracking and operational reporting
- Help onboard new retail partners and support product launches
- Identify opportunities to improve processes and ways of working
- Ecommerce Operations
- Create and maintain product listings across our e-commerce platforms
- Ensure product information, imagery and website content are accurate and up to date
- Coordinate the launch of new products online
- Upload and maintain product descriptions, metadata and category content
- Implement SEO recommendations provided by our SEO manager
- Monitor website content and identify any errors or inconsistencies
- Administration & Projects
- Coordinate courier collections and ad hoc shipments
- Support trade shows, events and operational projects
- Liaise with external service providers where required
What We’re Looking For
- Highly organised with excellent attention to detail
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and priorities
- Proactive, reliable and comfortable taking ownership
- Confident using spreadsheets and online systems
- Curious, adaptable and eager to learn
Bonus Points
- Experience in an operations, administration, customer service or coordination role
- Experience working with spreadsheets and data
- Familiarity with Shopify, inventory systems or accounting software
- Interest in ecommerce, retail, logistics or supply chain
Why Join Us?
You’ll work directly with the Founder, gain exposure to multiple areas of a growing business and play an important role in helping us scale across the UK and Europe. This is a great opportunity for someone who wants broad experience, real responsibility and the chance to develop their career as the business grows.
Operations and E-commerce Coordinator employer: PAWS Wholesale
Paws Wholesale is an exceptional employer that offers a dynamic work environment where you can directly impact the growth of a fast-paced pet products business. With a strong focus on employee development, you'll have the opportunity to work closely with the Founder, gaining invaluable experience across operations and e-commerce while enjoying a supportive culture that values organisation, problem-solving, and innovation. Located in a vibrant sector of the UK, we provide a unique chance to contribute to both our wholesale and direct-to-consumer brands, making your role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and E-commerce Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the pet products industry or e-commerce space. Attend events, join online forums, and connect with folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience in operations and e-commerce. Highlight any projects you've worked on, especially if they relate to logistics or product launches. This will make you stand out!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how you can help with their operations and e-commerce needs.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're genuinely interested in joining our team at Paws Wholesale and WOOOF. Plus, it makes it easier for us to find you!
We think you need these skills to ace Operations and E-commerce Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations and E-commerce Coordinator role. Highlight any relevant experience in logistics, e-commerce, or operations to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about working with Paws Wholesale and how your background aligns with our mission. Keep it engaging and personal – we want to get to know you!
Show Off Your Organisational Skills:Since this role requires excellent organisation, consider including examples of how you've successfully managed multiple tasks or projects in the past. We love seeing how you tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PAWS Wholesale
✨Know the Company Inside Out
Before your interview, make sure you research Paws Wholesale and WOOOF thoroughly. Understand their products, values, and the market they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Operations and E-commerce Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised and solved problems to keep everything running smoothly.
✨Demonstrate Your E-commerce Knowledge
Familiarise yourself with e-commerce platforms, especially Shopify if you have experience with it. Be ready to discuss how you would maintain product listings and implement SEO strategies. Showing that you understand the technical side of e-commerce will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company's growth plans, challenges they face in logistics, or how they measure success in their e-commerce operations. This shows you're engaged and thinking critically about the role.
