Paws n Klaws is looking for an organised, reliable and proactive Admin & Operations Assistant to join our busy pet services team.
This is a varied, hands‑on position combining administration, customer service, booking management, pet shop order fulfilment and operational support. Duties will include answering telephone and email enquiries, managing bookings on our system, assisting customers, maintaining stock and inventory, and picking, packing and shipping shop orders.
The role will also involve covering staff lunch breaks within our dog day care, so applicants must be confident around dogs of different breeds and sizes and happy to work outdoors when required. This is not a purely desk‑based position, and you should be comfortable getting wet, muddy and covered in dog hair!
We are looking for someone who is confident with customers, comfortable using computers, able to work independently and willing to help wherever needed. Previous administration, customer service, retail or animal‑care experience would be advantageous, although attitude, reliability and willingness to learn are equally important.
Hours: Monday to Friday, 9am–5pm, with some weekend work required.
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