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For Companies At a Glance
- Tasks: Manage Commercial and HNW Property claims, providing expert support to clients.
- Company: Dynamic brokerage in Redhill with a focus on collaboration.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Why this job: Become the go-to Property specialist and make a real difference for clients.
- Qualifications: Experience in property claims and strong communication skills.
- Other info: Opportunity for career growth in a newly created role.
The predicted salary is between 30000 - 45000 £ per year.
We’re looking for a Senior Property Claims Handler to join a busy Redhill-based brokerage claims team. This is a newly created role to bring Property technical expertise into a team currently focused on Motor claims. It’s a hands‑on role with the opportunity to take ownership and become the go‑to Property specialist in the branch.
The Role
You will manage Commercial Property and HNW Property claims, acting as the main technical expert and supporting clients through what can be a stressful time. Some exposure to Business Interruption, GIT, Marine and Cyber claims may also be included. The focus is on providing a professional, empathetic claims service from initial notification through to settlement.
Key Responsibilities
- You will act as the Property claims specialist, managing a portfolio of claims from initial notification through to settlement.
- The role covers Commercial and HNW Property claims across all major perils, ensuring clients receive excellent support throughout the process.
- You’ll handle both direct client and broker‑facing claims, liaise with adjusters, underwriters, and contractors, attend client meetings when required, and support the wider team during busy periods and holiday cover.
Team & Culture
Collaborative...
Senior Property Claims Handler employer: Pavilion Recruitment Solutions
Contact Detail:
Pavilion Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with property claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role is all about being the go-to Property specialist, make sure you can confidently discuss Commercial and HNW Property claims, as well as any related areas like Business Interruption.
✨Tip Number 3
Showcase your empathy and client management skills during interviews. Remember, this role involves supporting clients through stressful times, so share examples of how you've handled similar situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Property Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property claims and any relevant technical expertise. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Property Claims Handler role. Share specific examples of how you've managed claims and supported clients in the past.
Showcase Your Empathy: Since this role involves supporting clients during stressful times, make sure to highlight your empathetic approach in your application. We value candidates who can connect with clients and provide excellent support throughout the claims process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pavilion Recruitment Solutions
✨Know Your Property Claims Inside Out
Make sure you brush up on your knowledge of Commercial and High Net Worth (HNW) Property claims. Be prepared to discuss specific cases you've handled, especially those involving Business Interruption or other relevant areas. This will show that you're not just familiar with the basics but can also bring valuable expertise to the team.
✨Show Empathy and Professionalism
Since this role involves supporting clients during stressful times, it's crucial to demonstrate your ability to handle sensitive situations with empathy. Think of examples where you've provided excellent customer service or resolved conflicts effectively. This will highlight your suitability for a role that requires both technical skills and a caring approach.
✨Prepare for Team Dynamics
This position is all about collaboration, so be ready to discuss how you work within a team. Share experiences where you've supported colleagues or taken the lead during busy periods. Emphasising your teamwork skills will show that you can fit into their culture and contribute positively to the branch.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the challenges the team currently faces with Property claims or how they envision the growth of this new role. This not only demonstrates your enthusiasm but also gives you a clearer picture of what to expect.
