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For Companies At a Glance
- Tasks: Manage and oversee Commercial and HNW Property claims with a focus on client support.
- Company: Leading European Brokerage known for its collaborative and supportive culture.
- Benefits: Competitive salary, professional development, and a friendly work environment.
- Why this job: Become the go-to Property specialist and make a real difference in clients' lives.
- Qualifications: 3-5 years of claims experience with a strong Property background.
- Other info: Join a dynamic team with excellent career growth opportunities.
The predicted salary is between 40000 - 50000 £ per year.
Pavilion Recruitment are pleased to be partnered with a leading European Brokerage in the expansion of their Claims servicing team. Due to growth, the business is hiring a Senior Claims Handler to oversee the smooth running of a portfolio of mostly Commercial Claims. It is an exciting opportunity where you can take ownership and become the go-to Property specialist in the branch.
The Role
You will manage Commercial Property and HNW Property claims, acting as the main technical expert and supporting clients through what can be a stressful time. Some exposure to Business Interruption, GIT, Marine and Cyber claims may also be included. The focus is on providing a professional, empathetic claims service from initial notification through to settlement.
Key Responsibilities
- You will act as the Property claims specialist, managing a portfolio of claims from initial notification through to settlement.
- The role covers Commercial and HNW Property claims across all major perils, ensuring clients receive excellent support throughout the process.
- You’ll handle both direct client and broker-facing claims, liaise with adjusters, underwriters, and contractors, attend client meetings when required, and support the wider team during busy periods and holiday cover.
Team & Culture
- Collaborative, friendly, and supportive.
- Customer-service driven, with strong empathy and professionalism demonstrated throughout every claim.
- Strong service standards, including responding to new claims within 1 working day.
Experience Required
- 3–5 years’ claims experience.
- Strong Property claims background (Commercial or HNW).
- Exposure to Business Interruption claims is desirable.
- Confident working independently and using your own initiative.
- Team player with a client-focused approach.
Senior Claims Executive employer: Pavilion Recruitment Solutions
Contact Detail:
Pavilion Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Claims Executive role.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their claims process. We recommend practising common interview questions and having examples ready that showcase your experience with Commercial and HNW Property claims. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from the interview to remind them of your conversation and keep you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make a difference in the claims servicing team.
We think you need these skills to ace Senior Claims Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing Commercial and HNW Property claims. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Claims Executive role. Share specific examples of how you've provided excellent client support in the past.
Showcase Your Empathy: Since this role involves supporting clients during stressful times, make sure to highlight your empathetic approach in your application. We love candidates who can demonstrate strong customer service skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pavilion Recruitment Solutions
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Commercial and HNW Property claims. Be prepared to discuss specific cases you've handled, especially those involving Business Interruption or other relevant areas. This will show that you're not just familiar with the theory but have practical experience too.
✨Showcase Your Empathy
Since the role involves supporting clients during stressful times, it's crucial to demonstrate your empathetic approach. Think of examples where you've provided exceptional customer service or gone the extra mile for a client. This will highlight your ability to connect with clients and handle sensitive situations.
✨Prepare for Technical Questions
Expect some technical questions related to claims handling and the specifics of the property insurance market. Brush up on key terms and processes, and be ready to explain how you would manage a claim from start to finish. This will showcase your expertise and confidence in the field.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their claims process, team dynamics, or how they support professional development. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.