Employee Benefits Administrator in London

Employee Benefits Administrator

Salary – £32,000 – £38,000 plus benefits package

London/ hybrid

Pavilion is partnering with a boutique Employee Benefits organisation that operates alongside its own in-house wealth division. Following a recent cashflow injection, the business is entering an exciting phase of growth, with plans to expand through strategic mergers and acquisitions while maintaining its own strong identity.

This is a unique opportunity to join an ambitious organisation where you’ll have full autonomy, broad exposure, and clear long-term progression, including the opportunity to develop into a Consultant role in the future.

About the role:

• Over 5 years’ experience as an Employee Benefits Administrator, with strong technical knowledge across Group Risk, Healthcare, and Pensions
• Managing and providing support for a diverse portfolio of SME clients, building strong client relationships and trust
• Handling and processing scheme renewals efficiently, ensuring deadlines are consistently met
• Supporting Employee Benefits Consultants in day-to-day activities, including client meetings, reporting, and policy administration
• Delivering excellent service to existing clients, proactively addressing queries and resolving issues promptly
• Experienced in managing full rebrokes from start to finish, ensuring smooth transitions and compliance
• Maintaining accurate and fully compliant client records at all times, adhering to regulatory standards
• Liaising with insurers and product providers to negotiate competitive terms and resolve queries

Requirements:

• Minimum of 5 years’ experience as an Employee Benefits Administrator, ideally with Group Risk exposure
• Proven experience managing and supporting a portfolio of SME clients
• Strong knowledge of scheme renewals, rebrokes, and employee benefits processes
• Excellent communication and interpersonal skills, with the ability to build trusted client relationships
• Highly organised, proactive, and able to work independently with full autonomy
• Strong attention to detail and a thorough understanding of compliance and regulatory requirements

Desirable:

• Dual or Tri-Skilled product knowledge is a bonus
• Relevant industry qualifications such as GR1, IF7, OR IF1 etc

Please note this opportunity requires office based presence once per week. For the onboarding period it will be 2-3 times per week.