At a Glance
- Tasks: Handle cyber claims from start to finish, ensuring top-notch service and collaboration.
- Company: Join a leading global cyber insurance provider with a strong reputation.
- Benefits: Competitive salary, professional development support, and a collaborative team environment.
- Other info: Be part of an award-winning team with excellent career growth opportunities.
- Why this job: Make a real impact in the fast-paced world of cyber insurance.
- Qualifications: 3+ years in Lloyd’s/London market claims and a passion for cyber insurance.
The predicted salary is between 40000 - 50000 £ per year.
Pavilion are partnered with a specialist insurance provider and market leader in cyber who have a global presence. Headquartered in London, they have offices across Europe, Australia, USA, and are trusted by more than 150,000 businesses in 90 countries. They are seeking a cyber claims adjuster to join their team that specialise in Australia and Canada jurisdictions, partnering closely with SME professionals across Retail, Healthcare, Construction, Manufacturers, and more on their cyber insurance needs.
You will work on a mixture of lead and follow claims with losses to include ransomware, data breaches, phishing, cybercrime, business interruption, liability, and more. You’ll handle a portfolio of approximately 50-100 claims whilst delivering a high-quality claims service to policyholders, brokers, underwriters, and capacity providers. Collaborating with the wider claims team, and Incident Response team, along with a number of incident response vendors including forensic, legal, and PR ensures that the business delivers a cost-effective, but high-quality response to Insureds.
Role & Responsibilities:- Proactively handle cyber claims on behalf of capacity providers from first notification of loss to settlement within the scope of delegated authority.
- Foster good relationships with policyholders, brokers, underwriters, and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters, and in addressing claims queries.
- Work closely with the panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.
- General claims administrative duties such as electronic file management, filing and payment requests, and the production of management information.
- Working closely with underwriters providing feedback on claims issues/trends and the Product team concerning the development of the business products and wordings.
- Identify and escalate claims related issues to Claims Manager and Claims Director where necessary.
To apply for this position, you will need to demonstrate at least 3 years of experience handling Lloyd’s/London market claims in any relevant line of business, such as financial and professional lines. You will also need to have a very strong interest in cyber insurance and a desire to work for a leading cyber insurance provider. In return, you’ll be given the chance to work for an award-winning Top 50 London employer, have hands-on learning and development as well as support toward professional qualifications, and be part of a collaborative team.
Cyber Claims Adjuster in London employer: Pavilion Recruitment Solutions
Join a dynamic and supportive team as a Remote Mortgage Broker, where you can enjoy the flexibility of remote work while serving a Manchester-based client base. With high-quality leads provided and ongoing training opportunities, you'll have the chance to grow your career in a culture that values personal connections and professional development. This role not only offers real earning potential but also the unique advantage of occasional in-person events to strengthen relationships and enhance your business network.
Contact Details:
Pavilion Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Claims Adjuster in London
✨Network Like a Pro
Get out there and connect with people in the cyber insurance field! Attend industry events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with claims handling and your passion for cyber insurance. We want to see how you can bring value to their team, so share specific examples of your past successes!
✨Prepare for the Interview
Do your homework before the interview! Research the company, understand their products, and be ready to discuss current trends in cyber insurance. We want you to impress them with your knowledge and enthusiasm for the role!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process!
We think you need these skills to ace Cyber Claims Adjuster in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cyber Claims Adjuster role. Highlight your experience in handling claims, especially in the Lloyd’s/London market, and showcase any relevant skills that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your strong interest in cyber insurance and why you want to work with us. Be sure to mention specific experiences that demonstrate your ability to handle claims effectively.
Showcase Your Soft Skills:In addition to your technical skills, we want to see your soft skills too! Emphasise your ability to foster relationships with policyholders and brokers, as well as your customer service skills. These are key for delivering high-quality claims service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pavilion Recruitment Solutions
✨Know Your Cyber Insurance Stuff
Make sure you brush up on your knowledge of cyber insurance, especially in relation to the specific claims you'll be handling. Familiarise yourself with terms like ransomware, data breaches, and business interruption. This will show that you're genuinely interested in the role and understand the industry.
✨Showcase Your Relationship-Building Skills
Since this role involves fostering relationships with policyholders, brokers, and underwriters, think of examples from your past experiences where you've successfully built rapport. Be ready to discuss how you can maintain excellent customer service and collaboration with various stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to claims handling. Prepare by thinking through how you would approach a claim involving a data breach or a phishing attack. This will demonstrate your problem-solving skills and ability to prioritise effectively under pressure.
✨Highlight Your Administrative Skills
The role requires strong administrative capabilities, so be prepared to discuss your experience with electronic file management and claims administration. Share specific examples of how you've managed claims processes efficiently and accurately in the past.
