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- Tasks: Manage freight liability claims from start to finish, ensuring thorough investigations and negotiations.
- Company: Join a leading marine claims TPA with a global presence and a collaborative team culture.
- Benefits: Enjoy hybrid working, exceptional learning opportunities, and potential travel experiences.
- Why this job: Gain valuable skills in a dynamic environment while making an impact in the marine industry.
- Qualifications: Knowledge of freight or marine liability insurance is essential; eagerness to learn is a must.
- Other info: Training will be provided at the Kent office before transitioning to flexible working arrangements.
The predicted salary is between 36000 - 60000 £ per year.
Pavilion are excited to be partnering with a reputable and leading marine claims TPA that have built an impressive reputation for their cargo, hull, liability, transport, casualty, and surveying management function. With offices based in the City, Kent, Singapore, and New York, they have a collaborative team of marine and transit professionals that work well internally and externally with their clients and partners.
They are seeking a Freight Liability Services Claims Handler to join their team of 6 claims professionals. This team will soon be merging with their Ports & Terminals claims team, where cross skilling opportunities will be given within this team, and others. You’ll be responsible for managing your own portfolio of claims from cradle to grave.
On offer is the chance for some exceptional learning and development, travel opportunities, hybrid working, and plenty of chances for cross skilling.
Responsibilities:
- Receive, review, set up and process freight liability claims from customers, carriers, brokers &/or Insurers
- Conduct thorough investigations to determine the potential legal liability of parties involved, including reviewing documentation, collecting evidence, analysing trading terms & conditions and/or International Conventions
- Evaluate the extent of damages or loss, assessing the validity of claims and estimating potential settlement amounts
- Appointing surveyors &/or Lawyers, where necessary and within the remit of our handing authorities
- Collaborate with internal departments, including surveyors, compliance and finance, to gather necessary information and documentation to support the claims process
- Communicate with insurance providers, brokers, and adjusters to coordinate coverage and negotiate settlements
- Carefully monitoring case progress
- Ensure accurate and complete documentation of claims, including claim forms, incident reports, and supporting evidence
- Negotiating settlement of claims in accordance with contractual terms, national and international law and/or on a commercial basis, where appropriate and within our handling authorities
- Maintain proper records of claims, correspondence, and settlement agreements
- Providing guidance to clients including but not limited to claim status requests, advice on general recovery prospects, legal time bars, liability limits and any requirements/recommendations for security and loss prevention
- Collaborate with internal and external stakeholders to prevent future claims by identifying opportunities for process improvements and risk mitigation
- Building and maintaining good working relationships with Insureds, insurers, brokers, freight forwarders, lawyers, as well as claimants and recovery agents
- Stay updated on industry regulations, insurance policies, and legal requirements related to freight liability claims
To apply, you’ll need to provide a demonstrable knowledge of freight and/or marine liability insurance, and a desire to grow with a reputable business. You’ll be required to attend training at the start of the role in the company’s office based in Kent, with flexible hybrid working from Kent and/or London following the training process.
PLEASE NOTE: unfortunately, our client are unable to provide sponsorships for this opportunity.
Freight Services Liability Claims Handler employer: Pavilion Recruitment Solutions
Contact Detail:
Pavilion Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Services Liability Claims Handler
✨Tip Number 1
Familiarise yourself with the key aspects of freight and marine liability insurance. Understanding the nuances of this field will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the marine claims industry. Attend relevant events or join online forums to connect with others in the field, which can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking about how you would handle specific claims scenarios. This will showcase your problem-solving skills and your ability to manage claims from start to finish.
✨Tip Number 4
Stay updated on current trends and regulations in the freight and marine insurance sectors. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Freight Services Liability Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight and marine liability insurance. Use specific examples that demonstrate your knowledge and skills related to claims handling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the responsibilities and how your background aligns with their needs, particularly in managing claims and collaborating with stakeholders.
Highlight Relevant Skills: In your application, emphasise skills such as negotiation, investigation, and communication. These are crucial for a Freight Services Liability Claims Handler and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in claims handling.
How to prepare for a job interview at Pavilion Recruitment Solutions
✨Know Your Claims
Familiarise yourself with the specifics of freight liability claims. Understand the common types of claims, the legal frameworks involved, and the key players in the industry. This knowledge will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Investigative Skills
Be prepared to discuss your approach to conducting thorough investigations. Highlight any past experiences where you successfully evaluated claims, gathered evidence, and collaborated with other professionals. This will show your potential employer that you can handle the responsibilities of the role effectively.
✨Emphasise Communication Abilities
Since the role involves liaising with various stakeholders, it's crucial to showcase your communication skills. Prepare examples of how you've effectively communicated with clients, insurers, and colleagues in previous roles. This will illustrate your ability to negotiate settlements and maintain good working relationships.
✨Demonstrate a Growth Mindset
Express your enthusiasm for learning and development opportunities within the company. Share specific examples of how you've pursued professional growth in the past and how you plan to continue doing so in this new role. This will align with the company's values and show your commitment to contributing to their success.
