At a Glance
- Tasks: Lead a dynamic team, manage client portfolios, and drive performance in a fast-paced environment.
- Company: Join a leading firm in the Social Housing market with a collaborative culture.
- Benefits: Competitive salary of £50,000, professional development, and a supportive team atmosphere.
- Other info: Opportunity for career growth in a regulated environment with strong compliance focus.
- Why this job: Develop your leadership skills while making a real impact on client relationships.
- Qualifications: Experience in account management and a passion for mentoring others.
The predicted salary is between 50000 - 50000 £ per year.
You will be managing a high-performing, successful team of 7 in a fast-paced and collaborative environment. This is an excellent opportunity for someone who thrives in a dynamic environment, enjoys building strong client relationships, and is looking to develop their leadership skills while working alongside an experienced team and market leaders within the Social Housing market.
We’re looking for someone who brings:
- Proven experience as an Account Manager, ideally handling Mid-Corporate and Large Risk clients
- Strong leadership or mentoring experience, with a passion for supporting team development
- Excellent client service skills, with the ability to build and maintain long-term relationships
- Strong negotiation, broking, and market awareness skills
- A proactive, organised approach with strong attention to detail
- A solid understanding of FCA regulations and compliance requirements
Responsibilities:
- Lead and inspire a team of up to 7 Account Managers, driving performance through regular 1:1s, coaching, and development conversations
- Manage your own portfolio of clients, delivering a high-quality, proactive service across new business, renewals, and mid-term adjustments
- Champion excellence in client servicing, ensuring all documentation is accurate, timely, and aligned with best practice and regulatory standards
- Take ownership of the renewal process, negotiating with insurers and exploring the market to secure the best outcomes for your clients
- Act as a trusted escalation point, confidently managing client and insurer queries and resolving issues efficiently
- Build strong insurer relationships, ensuring cover is placed effectively and documentation is completed promptly
- Support financial outcomes, managing account queries and working closely with credit control where required
- Promote a culture of accountability and continuous improvement, helping the team to deliver consistently excellent results for clients
- Drive compliance and quality, ensuring all activity meets FCA requirements and supports strong audit outcomes
Qualifications:
- Strong commercial insurance knowledge is essential, with a solid understanding of client servicing and market practices
- Experience in coaching, mentoring, or developing colleagues, with a passion for supporting team success
- Either holding or working towards CII qualifications (Cert CII / Dip CII), demonstrating commitment to professional development
- Proven experience working within a regulated environment, delivering against targets, KPIs, and service level agreements (SLAs)
- Excellent relationship-building skills, with the ability to deliver outstanding client service and communicate effectively at all levels
- Highly organised and process-driven, with the ability to plan, prioritise, and manage deadlines effectively
- Strong attention to detail and accuracy, with the confidence to use initiative and support others when needed
- Ideally, proficient in Acturis, with the ability to navigate systems efficiently
- Must have the right to work in the UK
Team Leader in Basildon employer: Pavilion Recruitment Solutions
Join a dynamic and supportive team as a Remote Mortgage Broker, where you can enjoy the flexibility of remote work while serving a Manchester-based client base. With high-quality leads provided and ongoing training opportunities, you'll have the chance to grow your career in a culture that values personal connections and professional development. This role not only offers real earning potential but also the unique advantage of occasional in-person events to strengthen relationships and enhance your business network.
Contact Details:
Pavilion Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Basildon
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Pavilion Recruitment Solutions). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Pavilion Recruitment Solutions. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Team Leader in Basildon
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Pavilion Recruitment Solutions.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Pavilion Recruitment Solutions. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Pavilion Recruitment Solutions
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Pavilion Recruitment Solutions to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Pavilion Recruitment Solutions, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Pavilion Recruitment Solutions's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
