Senior Healthcare Administrator

Social network you want to login/join with: Senior Healthcare Administrator, Birmingham Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: fb541dde559c Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: The key purpose of this role is to provide Healthcare support services to a portfolio of clients and assist with the coordination of client work in an accurate and timely manner. Responsibilities: Support and deliver services to allocated clients, including administration of renewals and general requirements. Assist Consultants with scheme renewals and market reviews following internal processes. Build effective relationships with clients and providers through knowledge of their schemes and regular communication. Support ongoing client services and project-based work proactively. Assist advisers and the client-facing team with meeting and report preparation, obtaining quotes, and administering new business per compliance standards. Manage workflow within internal service level agreements and processes. Address client queries, resolving or escalating as necessary. Ensure high-quality, accurate work output. Manage claims where appropriate. Maintain client records accurately in internal systems and databases, complying with requirements. Assist in preparing employer/employee communication materials, including PowerPoint and Prezi presentations and booklets. Develop knowledge of employee benefits products and market through training and qualifications. Mentor and train less experienced colleagues. Conduct quality checks on colleagues’ work for accuracy. Support team leader with training and mentoring team members. Experience: Group Risk (GR1), IF7, or relevant qualifications. Minimum of 3 years’ experience in Employee Benefits industry. Experience as a senior Group Risk, Healthcare, or Pension Administrator. Excellent technical knowledge. Experience with schemes and projects such as renewals and market reviews. Mentoring and training experience. Strong questioning, listening, and communication skills. Highly organized with strong administrative skills and ability to prioritize and meet deadlines. Accurate and high-quality work production. Commitment to learning and development. #J-18808-Ljbffr