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- Tasks: Help customers find the perfect shoes and accessories while achieving sales targets.
- Company: Join Pavers Shoes, a growing business with family values and green credentials.
- Benefits: Enjoy competitive pay, generous discounts, and career development opportunities.
- Why this job: Be part of a fun, supportive team where your contributions truly matter.
- Qualifications: Previous retail or customer service experience is a plus, but a positive attitude is key.
- Other info: This is a temporary 3-month contract with flexible shifts at Hilliers Garden Centre.
Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a ‘can do’ attitude, passion for great customer service, and enjoy working in a fast-paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
We offer a friendly, engaging, and positive environment where you can make a real difference and feel valued. You will help us deliver high levels of service to our customers, advising on shoe care, handbags, and accessories to meet their needs, offering genuine, honest, and knowledgeable advice on all our products.
You could have previous experience as a Sales Assistant, Retail Assistant, or in Customer Care. We will provide full training and support, but the right attitude and behaviours are essential. Our stores are like family, offering a nurturing environment to learn, grow, and thrive while having fun at work!
We have a part-time Customer Advisor position at our Pavers store in Hilliers Garden Centre, Horsham, on a 12-hour per week, 3-day temporary 3-month contract. Good availability is required, as the role includes a mix of weekend and weekday shifts.
Pay, Hours & Benefits:
- From 1st April 2024: £11.70 per hour for 21+ (18-20 £9.60, 16-17 £7.85)
- After completing the retail induction stages, pay increases to £12.05 per hour for 21+ (18-20 £9.87, 16-17 £8.07)
- Generous Staff Discount, some shareable with family and friends
- Holiday entitlement increases with service
- Company Pension Contribution
- Access to the Pavers Foundation: employee-led grants and charitable schemes
- Access to Pavers Academy: career development through courses, apprenticeships, qualifications, and mentoring
- Wellbeing and financial support via RetailTRUST
Day-to-Day Responsibilities:
- Advise customers on shoe care and accessories to meet their needs, achieving daily KPIs
- Be self-aware, question, learn, and take responsibility
- Maintain a friendly, engaging, and positive attitude as a team player
- Support store standards, product placement, and stockroom organization
Customer Advisor- Temporary 3 Month Contract employer: Pavers Shoes
Contact Detail:
Pavers Shoes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor- Temporary 3 Month Contract
✨Tip Number 1
Familiarise yourself with Pavers Shoes and their product range. Understanding their offerings, especially in shoe care and accessories, will help you engage confidently with customers and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with us. Whether it's through networking or informal chats, highlight your previous experiences where you've successfully assisted customers and met their needs.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since the role requires a mix of weekend and weekday shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Emphasise your 'can do' attitude and passion for sales when speaking with us. We value team players who can contribute positively to our store environment, so share examples of how you've maintained a positive attitude in past roles.
We think you need these skills to ace Customer Advisor- Temporary 3 Month Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail. Emphasise any previous roles where you achieved sales targets or provided exceptional customer care, as these are key for the Customer Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your 'can do' attitude. Mention specific examples of how you've helped customers in the past and how you align with the company's family values and green credentials.
Highlight Availability: Since the role requires good availability for weekend and weekday shifts, clearly state your availability in your application. This shows your commitment and willingness to meet the job's requirements.
Show Enthusiasm: In your application, convey your enthusiasm for working in a fast-paced environment and your eagerness to learn and grow within the company. This can set you apart from other candidates who may not express the same level of interest.
How to prepare for a job interview at Pavers Shoes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles to provide excellent service, as this aligns perfectly with the company's values.
✨Demonstrate Your Sales Skills
Prepare to discuss your experience with sales targets and how you've successfully met or exceeded them in the past. Highlight any specific strategies you used to engage customers and close sales, as this is crucial for the role.
✨Emphasise Teamwork and a Positive Attitude
Since the company values a friendly and engaging environment, be ready to talk about your experiences working in teams. Share instances where your positive attitude contributed to a fun and productive workplace.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
