At a Glance
- Tasks: Help customers find their perfect footwear and support store operations.
- Company: Join the vibrant Pavers team at Alton Garden Centre.
- Benefits: Earn £13.00 per hour, with discounts and training opportunities.
- Other info: Flexible hours, career growth, and wellbeing support available.
- Why this job: Be part of a fun team and make customers feel great every day.
- Qualifications: Team player with a positive attitude and attention to detail.
The predicted salary is between 27120 - 28140 £ per year.
We have exciting opportunities to join our NEW Pavers team in Alton Garden Centre, Wickford opening this July. We have the following contracts available:
- 8 hours over 2 days per week flexing up to 12 hours per week when required.
- 10 hours over 2 days per week flexing up to 16 hours per week when required.
Both roles will involve working weekends and weekdays on a rota basis.
Responsibilities
- Help our customers look & feel great
- Showcase our 'feel great footwear', that feels as great as it looks
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Qualifications
- A team player
- Self-awareness
- A 'can do' attitude
- A keen eye for attention to detail
- Holds a passion for selling
- Great multi-tasker
Benefits
- A competitive hourly rate of £13.00 (18+)
- PaSS training to increase your hourly rate to £13.50 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
- Holiday entitlement that increases with service
- Company contribution pension
- Pavers Academy - enter a world of training at your fingertips!
- Pavers Foundation - nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
- Company Pension Contribution
- Wellbeing Assistance through Retail Trust
- Enhanced Maternity, Paternity and Adoption Pay
- Gym Discounts
- Multiple Retailer Discounts
Customer Advisor in Wickford employer: Pavers Ltd
Join our vibrant Pavers team at the Alton Garden Centre in Wickford, where we prioritise a supportive and dynamic work culture that values your contributions. With competitive pay, extensive training opportunities through Pavers Academy, and a generous colleague discount scheme, we are committed to your personal and professional growth while ensuring you feel great about what you do. Our focus on wellbeing and community support makes us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Wickford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Pavers Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Pavers Ltd and let us see your personality shine through!
We think you need these skills to ace Customer Advisor in Wickford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Pavers Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Pavers Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Pavers Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Pavers Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Pavers Ltd will surely appreciate.
