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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support store operations in a fun environment.
- Company: Join Pavers, a family-run footwear leader with over 180 stores across the UK.
- Benefits: Enjoy competitive pay, increasing holidays, discounts, and wellbeing support.
- Why this job: Be the heart of our store and help customers feel great with our products.
- Qualifications: Passionate about sales, teamwork, and providing excellent customer service.
- Other info: Temporary role with opportunities for progression and a supportive work culture.
Overview
The Vacancy: We have an exciting opportunity to join our Pavers team in Pugh\’s Garden Centre, Morganstown working 7.5 hours over 2 days per week. This role is a temporary position to cover Maternity Leave and is expected to end on 30 May 2026. The role will involve working weekends and weekdays on a rota basis.
Responsibilities
- As a Customer Advisor, you\’re the heart of our stores. Provide excellent, tailored service to our customers.
- Help customers look & feel great and showcase our feel great footwear.
- Support the operations of the store and organise deliveries.
- Be involved in stock movements and maintain an organised, clean, and safe working environment.
Qualifications & Attributes
- Passionate about achieving sales targets and finding the right products for customers.
- Can-do attitude, passion for great customer service, and ability to work in a fast-paced and fun environment.
- Team player with self-awareness, attention to detail, a passion for selling, and strong multi-tasking abilities.
About the Company
Pavers Shoes began in York in 1971 and has grown to be a UK leader in footwear, with over 180 stores nationwide. We are a growing, profitable, family-run business with values and green credentials, offering opportunities for progression. We are committed to being an employer with high workplace engagement and recognition for our work environment.
Benefits
- Holidays that increase with service
- Company pension contribution
- Wellbeing assistance through Retail Trust
- Enhanced maternity, paternity, and adoption pay
- Gym
- Discounts including multiple retailer discounts
- Pavers Academy – training resources
- Pavers Foundation – donate to causes
- Wellbeing and financial support through RetailTRUST
What\’s in it for you
- A competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme (some can be shared with family and friends)
- Additional benefits and progression opportunities within the company
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Maternity Cover Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maternity Cover Customer Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pavers Shoes. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the heart of the store, think about how you can provide tailored service. Role-play common customer scenarios with a friend to boost your confidence and showcase your can-do attitude during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Pavers values collaboration, so highlight your ability to support your colleagues and contribute to a fun, fast-paced environment.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy and quick!
We think you need these skills to ace Maternity Cover Customer Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see that you genuinely care about helping customers find the right products and making them feel great!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you've excelled in a fast-paced environment or achieved sales targets – we love to see that!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for team players with a can-do attitude, so show us who you are and why you’d be a great fit for our Pavers family.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Pavers Ltd
✨Know the Company
Before your interview, take some time to research Pavers Shoes. Understand their values, history, and what makes them a leader in footwear. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Customer Advisor, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your can-do attitude and how you handle challenges in a fast-paced environment.
✨Demonstrate Team Spirit
Pavers values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction. This shows you’re a team player who fits into their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.