Marketplaces Assistant

We have an exciting opportunity for a Marketplaces Assistant to join our Head Office Team at Pavers. This role is offered as a full‑time permanent opportunity, with great potential and would suit an ambitious person wanting to support growth in a new area of the business. You\’ll be based at our York Head Office (YO26 6QR). Do you have strong relationship management & stakeholder management skills? Are you looking for a role offering you the opportunity to contribute to sales growth and focus on profitability? Pavers is continuing to grow and a significant contributor to this growth is our Marketplace sales. We now partner with Amazon, Next, & M&S, with ambitions to grow these partnerships further and open new relationships with other partners internationally. In your role as a Marketplaces Assistant, you\’ll be instrumental in ensuring we have the right products online at the right time with the right information, to ensure our customers have all the information they need to shop. Your day‑to‑day work will focus on external relationship management with our key marketplace providers, and internal stakeholder management to ensure you have up‑to‑date accurate information and content, to drive sales in this channel. You\’ll need to multitask and prioritise (re‑prioritise) at ease to keep up with the pace and have excellent MS Office & MS Excel skills to succeed in the role and monitor invoicing effectively.

Responsibilities

• Daily operational management of key marketplaces, enhancing the Pavers and Jones Bootmaker presence across established marketplaces, actively auditing websites and proposing change to improve performance
• Working across internal departments to brief and deliver all required content and assets inline with required timescales
• Ensure that all key milestones in critical paths are met, working closely with key stakeholders to support in hitting required service levels
• Work closely with our Merchandising team to maintain agreed levels of stock availability, channelling low stock via the most profitable channels
• Using developed range plans, you will be responsible for loading sku\’s onto marketplaces
• Ensure that all product information and imagery is up to date, accurate and in keeping with all legal requirements
• Maintain a directory of marketplaces, including key contacts and commercial agreements
• Provide support, when required, on arranging deliveries into external marketplace warehouses

Qualifications

• Previous experience of commercially trading in Marketplaces, Amazon experience is desirable
• Account Management and/or external supplier relationship management experience
• Excellent MS Excel skills (intermediate to advanced level)
• Highly Analytical with strong attention to detail
• You may have a background in Digital Marketing or Ecommerce Trading experience looking to specialise with Marketplaces

About the Company

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all. Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine\’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today\’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever‑growing, independent family‑run business, employing over 1,900 people. We were delighted to be recognised as a workplace engagement employer and to receive an ‘Excellent’ rating for our Employee Experience from WorkL in June 2025. At Pavers, we believe our success is driven by the talent, passion, and dedication of our colleagues, and we\’re proud to see that reflected in this achievement.

Benefits

• £26,000 – £28,000 dependent on experience
• Generous Staff Discount
• Discretionary Annual Bonus scheme
• Free onsite parking at York Head Office
• Life Assurance Benefit
• Holiday Entitlement (Increases with service)
• Company Contribution Pension
• Access to RetailTRUST (Wellbeing & Financial Support)
• Access to the Pavers Foundation: employee‑led grant application and charitable giving scheme
• Access to wider training and development opportunities through Pavers Academy