Customer Advisor

Customer Advisor

Newbridge Part-Time No home office possible
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At a Glance

  • Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
  • Company: Join Pavers, a growing business with family values and a commitment to sustainability.
  • Benefits: Enjoy a competitive hourly rate, generous discounts, and increasing holiday entitlement.
  • Why this job: Be part of a fun, fast-paced environment with opportunities for personal growth and community impact.
  • Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
  • Other info: Flexible hours over 5 days, including weekends, in a supportive team atmosphere.

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We have an exciting opportunity to join our Pavers team in Whitewater Shopping Centre, Newbridge working 20 hours over 5 days per week. This role will involve working weekends and weekdays on a rota basis.

  • Are you passionate about achieving sales targets and finding just the right products for customers?
  • Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
  • Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.

Let’s see what’s in it for you:

  • A competitive hourly rate of €15.00 (18+)
  • PaSS training to increase your hourly rate to €15.60 (18+)
  • Generous colleague discount scheme, some of which can be shared with your family and friends!

And that’s not all, working for Pavers comes with so much more to enjoy:

  • Holiday entitlement that increases with service
  • Pavers Academy – enter a world of training at your finger tips!
  • Pavers Foundation – nominate a cause close to your heart to receive a donation!
  • Wellbeing and financial support through RetailTRUST

Want to see a snapshot of your duties?

As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:

  • Showcase our ‘feel great footwear’, that feels as great as it looks
  • Support the operations of the store
  • Be involved in stock movements
  • Maintain an organised, clean and safe working environment

Our stores feel like a family, here’s what we look for in our colleagues:

  • A team player
  • A ‘can do’ attitude
  • A keen eye for attention to detail
  • Holds a passion for selling
  • And is a great multi-tasker!

Do you feel this is the role for you? Apply today…

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Customer Advisor employer: Pavers Ltd

Pavers is an exceptional employer located in the vibrant Whitewater Shopping Centre, Newbridge, where we prioritise our colleagues as our greatest asset. With a strong commitment to family values and sustainability, we offer competitive pay, generous discounts, and extensive training opportunities through Pavers Academy, ensuring that our team members can grow and thrive in a supportive and fun environment. Join us to be part of a dynamic team that values your contributions and encourages personal development while making a positive impact in the community.
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Contact Detail:

Pavers Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor

✨Tip Number 1

Familiarise yourself with Pavers' product range and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the brand during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully assisted customers in the past. Highlighting your ability to provide tailored service will resonate well with the hiring team.

✨Tip Number 3

Emphasise your teamwork and multi-tasking abilities. Be ready to discuss situations where you've worked collaboratively in a fast-paced environment, as this aligns with the role's requirements.

✨Tip Number 4

Demonstrate your enthusiasm for sales targets. Prepare to discuss how you’ve met or exceeded sales goals in previous roles, as this will show your commitment to contributing to Pavers' success.

We think you need these skills to ace Customer Advisor

Customer Service Skills
Sales Skills
Teamwork
Attention to Detail
Multi-tasking
Communication Skills
Problem-Solving Skills
Positive Attitude
Time Management
Adaptability
Product Knowledge
Organisational Skills
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Pavers is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.

Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention why you want to work for Pavers specifically, and how you embody their values such as teamwork and attention to detail.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at Pavers Ltd

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what Pavers values in their team.

✨Demonstrate Your Sales Skills

Prepare to discuss how you've successfully achieved sales targets in previous roles. Highlight any techniques or strategies you used to engage customers and close sales, as this will showcase your ability to contribute to the team's success.

✨Emphasise Teamwork and Collaboration

Pavers looks for team players, so be ready to talk about your experiences working in a team environment. Share stories that illustrate your ability to collaborate effectively and support your colleagues, especially in a fast-paced setting.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available through Pavers Academy or how the company supports its employees' growth. This shows your genuine interest in the role and the company culture.

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