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- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and increasing holiday entitlement.
- Why this job: Be part of a fun, fast-paced environment with opportunities for personal growth and community impact.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: Flexible shifts available, including weekends and evenings, perfect for students!
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We have an exciting opportunity to join our Pavers team in Boundary Mill, Shiremoor, Newcastle. We have 2 x 12 hour over 3 days per week contracts available. This role will involve working weekends, evenings and weekdays on a rota basis.
- Are you passionate about achieving sales targets and finding just the right products for customers?
- Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
- Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
And that’s not all, working for Pavers comes with so much more to enjoy:
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your finger tips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties?
As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
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Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' products and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills in your conversations. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's focus on excellent service.
✨Tip Number 3
Emphasise your ability to work in a fast-paced environment. Share experiences where you've successfully managed multiple tasks or worked under pressure, as this is crucial for the Customer Advisor role.
✨Tip Number 4
Demonstrate your team player attitude. Highlight instances where you've collaborated with colleagues to achieve sales targets or improve customer satisfaction, as teamwork is highly valued at Pavers.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention your 'can do' attitude and provide examples of how you've successfully worked in fast-paced environments or achieved sales goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Advisor role.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what Pavers values in their team.
✨Demonstrate Your Sales Skills
Prepare to discuss how you've successfully achieved sales targets in previous roles. Highlight any techniques or strategies you used to engage customers and close sales, as this will showcase your ability to contribute to the team's goals.
✨Emphasise Teamwork and Flexibility
Since the role requires working in a fast-paced environment and on a rota basis, be ready to talk about your experience working as part of a team. Mention how you adapt to different situations and support your colleagues, which is crucial for maintaining a positive store atmosphere.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available through Pavers Academy or how the company supports employee wellbeing. This shows your genuine interest in the role and the company culture.
