Customer Advisor

Customer Advisor

Greenhithe Full-Time No home office possible
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At a Glance

  • Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
  • Company: Join Jones Bootmaker, a growing brand with family values and green credentials.
  • Benefits: Enjoy a competitive hourly rate, generous discounts, and wellbeing support.
  • Why this job: Be part of a fun, fast-paced environment with opportunities for progression.
  • Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
  • Other info: Work 8 hours over 2 days, including weekends, in a supportive family-like atmosphere.

Social network you want to login/join with:

We have an exciting opportunity to join our Jones Bootmaker team in Bluewater working 8 hours over 2 days per week. This role will involve working weekends.

  • Are you passionate about achieving sales targets and finding just the right products for customers?
  • Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
  • Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

At Jones Bootmaker we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.

Let’s see what’s in it for you:

  • A competitive hourly rate of £12.99 (ages 18+)
  • PaSS training to increase your hourly rate to £13.49 (ages 18+)
  • Generous colleague discount scheme, some of which can be shared with your family and friends!

And that’s not all, working for Jones Bootmaker comes with so much more to enjoy:

  • Holiday entitlement that increases with service
  • Pavers Academy – enter a world of training at your fingertips!
  • Pavers Foundation – nominate a cause close to your heart to receive a donation!
  • Wellbeing and financial support through RetailTRUST

Want to see a snapshot of your duties?

As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:

  • Make each and every customer who enters our store, smile & feel welcome
  • Showcase our luxury footwear at affordable prices
  • Support the operations of the store
  • Be involved in stock movements
  • Maintain an organised, clean and safe working environment

Our stores feel like a family, here’s what we look for in our colleagues:

  • A team player
  • A ‘can do’ attitude
  • A keen eye for attention to detail
  • Holds a passion for selling
  • And is a great multi-tasker!

Do you feel this is the role for you? Apply today…

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Customer Advisor employer: Pavers Ltd

At Jones Bootmaker, we pride ourselves on being a supportive and dynamic employer, offering our Customer Advisors in Bluewater not just a competitive hourly rate but also a wealth of opportunities for personal and professional growth. Our family-oriented work culture fosters collaboration and encourages a 'can do' attitude, while our commitment to employee wellbeing and development ensures that every team member feels valued and empowered. Join us to be part of a thriving business that values its people and promotes a fun, fast-paced environment where you can truly make a difference.
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Contact Detail:

Pavers Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor

✨Tip Number 1

Familiarise yourself with Jones Bootmaker's product range and values. Understanding their luxury footwear offerings and commitment to customer service will help you engage confidently during the interview.

✨Tip Number 2

Demonstrate your passion for customer service by preparing examples of how you've gone above and beyond for customers in previous roles. This will show that you embody the 'can do' attitude they are looking for.

✨Tip Number 3

Highlight your teamwork skills by sharing experiences where you've successfully collaborated with colleagues to achieve sales targets or improve customer satisfaction. This aligns with their emphasis on being a team player.

✨Tip Number 4

Be ready to discuss how you handle fast-paced environments. Share specific instances where you've managed multiple tasks effectively, as this is crucial for the role of a Customer Advisor at Jones Bootmaker.

We think you need these skills to ace Customer Advisor

Customer Service Skills
Sales Skills
Teamwork
Attention to Detail
Communication Skills
Multi-tasking
Positive Attitude
Problem-Solving Skills
Time Management
Product Knowledge
Organisational Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Jones Bootmaker is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.

Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working in a fast-paced environment. Mention why you want to work for Jones Bootmaker specifically and how you can contribute to their team.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pavers Ltd

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what Jones Bootmaker values.

✨Demonstrate Team Spirit

Since the role requires a team player, be prepared to discuss your experiences working in teams. Highlight instances where you collaborated effectively with colleagues to achieve common goals or improve customer satisfaction.

✨Emphasise Your Sales Skills

Prepare to talk about your sales achievements and how you approach meeting sales targets. Use specific examples to illustrate your ability to connect with customers and recommend products that suit their needs.

✨Exhibit a 'Can Do' Attitude

During the interview, showcase your positive attitude and willingness to tackle challenges. Share stories that reflect your proactive approach and adaptability in fast-paced environments, which is crucial for this role.

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