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- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and increasing holiday entitlement.
- Why this job: Be part of a fun, fast-paced environment with opportunities for personal growth and community impact.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: Flexible hours over 4 days, including weekends, in a supportive team atmosphere.
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We have an exciting opportunity to join our Pavers team in Thatcham Garden Centre working 16 hours over 4 days per week. This role will involve working weekends and weekdays on a rota basis.
- Are you passionate about achieving sales targets and finding just the right products for customers?
- Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
- Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
And that’s not all, working for Pavers comes with so much more to enjoy:
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your finger tips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties?
As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
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Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' product range and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the products during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your 'can do' attitude and ability to thrive in a fast-paced environment.
✨Tip Number 3
Emphasise your teamwork abilities. Since Pavers values a collaborative atmosphere, be ready to discuss how you've successfully worked as part of a team to achieve sales targets or improve customer satisfaction.
✨Tip Number 4
Prepare to discuss your flexibility regarding working hours. Since the role involves a rota that includes weekends, demonstrating your willingness to adapt will show that you're committed to being a reliable team member.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Pavers is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention why you want to work for Pavers specifically, and how you embody their values of teamwork and a 'can do' attitude.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what the company values.
✨Demonstrate Your Team Player Attitude
Since the role requires working closely with others, highlight your ability to work in a team. Discuss instances where you collaborated effectively with colleagues to achieve a common goal, showcasing your 'can do' attitude.
✨Prepare for Sales-Related Questions
Be ready to discuss your experience with sales targets and how you've successfully met or exceeded them in the past. Think of specific strategies you used to engage customers and drive sales, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about opportunities for progression within the company or how they support employee development, which reflects your long-term commitment.
