At a Glance
- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy competitive pay, generous discounts, holiday entitlement, and wellbeing support.
- Why this job: Be part of a fun, fast-paced environment with opportunities for growth and community impact.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: Work 12 hours over 3 days, including weekends, in a supportive family-like atmosphere.
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We have an exciting opportunity to join our Pavers team in Endsleigh Garden Centre working 12 hours over 3 days per week. This role will involve working weekends.
- Are you passionate about achieving sales targets and finding just the right products for customers?
- Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
- Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of 12.50 (ages 18+)
- PaSS training to increase your hourly rate to 13.00 (ages 18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
And that’s not all, working for Pavers comes with so much more to enjoy:
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your finger tips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties?
As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
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Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' product range and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in the past. Highlighting your ability to provide tailored service will resonate well with the hiring team.
✨Tip Number 3
Emphasise your teamwork experience. Since Pavers values a collaborative environment, sharing instances where you've worked effectively in a team can set you apart from other candidates.
✨Tip Number 4
Demonstrate your enthusiasm for sales and achieving targets. Be ready to discuss any relevant experiences where you've met or exceeded sales goals, as this aligns perfectly with the role's expectations.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Pavers is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention your 'can do' attitude and provide examples of how you've successfully worked in fast-paced environments or achieved sales goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Customer Advisor.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Pavers.
✨Demonstrate Your Team Spirit
Since Pavers values teamwork, be prepared to discuss how you work well with others. Highlight any previous roles where collaboration was key to achieving sales targets or improving customer satisfaction.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced environments. Think of scenarios where you successfully managed multiple tasks or resolved customer issues efficiently.
✨Research Pavers and Their Values
Familiarise yourself with Pavers' mission, values, and products. Showing that you understand their commitment to family values and sustainability will demonstrate your genuine interest in the company and its culture.