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- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and increasing holiday entitlement.
- Why this job: Be part of a fun, fast-paced environment with opportunities for personal growth and community impact.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: Flexible hours over 3 days, including weekends, in a supportive, family-like atmosphere.
We have an exciting opportunity to join our Pavers team in Junction 32 Shopping Outlet, Castleford working 12 hours over 3 days per week. This role will involve working weekends and weekdays on a rota basis.
Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression? At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your fingertips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties? As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' product range and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples where you've gone above and beyond for a customer. This will highlight your 'can do' attitude and ability to thrive in a fast-paced environment.
✨Tip Number 3
Research common sales techniques and be ready to discuss how you can achieve sales targets. Showing that you have a proactive approach to selling will impress the hiring team.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing experiences where you've successfully collaborated with others. Pavers values a team player, so showing that you can work well with colleagues will strengthen your application.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention your 'can do' attitude and provide examples of how you've successfully worked in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what the company values.
✨Demonstrate Your Sales Skills
Prepare to discuss how you have successfully achieved sales targets in previous roles. Highlight specific strategies you used to engage customers and close sales, as this will show that you understand the importance of sales in the role.
✨Emphasise Teamwork and Adaptability
Since the role requires working in a fast-paced environment, be ready to talk about your ability to work as part of a team and adapt to changing situations. Share instances where you collaborated with colleagues to achieve a common goal.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the training opportunities available or how the company supports its employees' growth. It shows your genuine interest in the role and the company.