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- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy a competitive hourly rate, generous discounts, and increasing holiday entitlement.
- Why this job: Be part of a fun, fast-paced environment with opportunities for personal growth and community impact.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: Flexible hours over weekends and weekdays, with training opportunities through Pavers Academy.
We have an exciting opportunity to join our Pavers team in Coleman’s Garden Centre, Templepatrick, Ballyclare working 8 hours over 2 days per week. This role will involve working weekends and weekdays on a rota basis.
Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression? At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your fingertips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties? As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' products and values. Understanding their 'feel great footwear' concept will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. Highlighting your 'can do' attitude and ability to multi-task will make you stand out.
✨Tip Number 3
Research the company culture at Pavers. Emphasising your alignment with their family values and commitment to sustainability can resonate well with the hiring team and show that you're a good fit.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, especially regarding weekend and weekday shifts. Demonstrating your willingness to work on a rota basis will show your commitment to the role.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Pavers is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention why you want to work for Pavers specifically, and how you embody their values of teamwork and a 'can do' attitude.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Since the role requires being a team player, be prepared to discuss how you have successfully worked in teams before. Highlight any specific instances where collaboration led to achieving a goal or overcoming a challenge.
✨Highlight Your Sales Skills
Prepare to talk about your experience with sales targets and how you have met or exceeded them in previous roles. Use specific metrics or achievements to back up your claims, as this will show your potential value to the company.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about opportunities for progression or training, which demonstrates your commitment to growing within the company.