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- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Join Pavers, a growing business with family values and a commitment to sustainability.
- Benefits: Enjoy competitive pay, generous discounts, holiday entitlement, and wellbeing support.
- Other info: Work 8 hours over 2 days, including weekends, in a supportive family-like atmosphere.
- Why this job: Be part of a fun, fast-paced environment with opportunities for growth and community impact.
- Qualifications: We're looking for team players with a passion for selling and attention to detail.
We have an exciting opportunity to join our Pavers team in Metro Centre working 8 hours over 2 days per week. This role will involve working weekends and weekdays on a rota basis.
Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment? Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression? At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of 12.50 (18+)
- PaSS training to increase your hourly rate to 13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your fingertips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties? As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' product range, especially their footwear. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for selling.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through networking or informal chats, highlight your experience in providing tailored service and how you can contribute to a positive shopping experience.
✨Tip Number 3
Emphasise your ability to work in a fast-paced environment. Share examples from previous roles where you've successfully managed multiple tasks while maintaining attention to detail, as this is crucial for the Customer Advisor position.
✨Tip Number 4
Connect with current or former employees on social media platforms to gain insights into the company culture and values. This can help you tailor your approach and demonstrate that you align with Pavers' family-oriented ethos.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Pavers is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet sales targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention why you want to work for Pavers specifically, and how your values align with their family-oriented and environmentally conscious ethos.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Customer Advisor role.
How to prepare for a job interview at Pavers Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what Pavers is looking for.
✨Demonstrate Your Sales Skills
Prepare to discuss how you've successfully achieved sales targets in previous roles. Highlight any techniques or strategies you used to engage customers and close sales, as this will showcase your ability to contribute to the team’s goals.
✨Emphasise Teamwork and a 'Can Do' Attitude
Pavers values team players, so be ready to talk about your experiences working in a team environment. Share instances where your positive attitude helped overcome challenges or improved team dynamics.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if Pavers is the right fit for you. Consider asking about training opportunities or how success is measured in the role.