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For Companies At a Glance
- Tasks: Provide excellent customer service and help customers find the perfect products.
- Company: Join a growing, family-oriented business with strong green values.
- Benefits: Competitive pay, generous discounts, and opportunities for training and progression.
- Why this job: Be part of a fun, fast-paced environment where your contributions truly matter.
- Qualifications: Passion for sales, teamwork, and a positive attitude.
- Other info: Enjoy a supportive workplace with wellbeing initiatives and community contributions.
Our stores feel like a family, here\’s what we look for in our colleagues: A team player, Self‑awareness, A \’can do\’ attitude, A keen eye for attention to detail, Holds a passion for selling, And is a great multi‑tasker!
About Pavers
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all. Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family‑run leadership. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever‑growing, independent family‑run business, employing over 1,900 people. We were delighted to be recognised as a 3
Vacancy
We have an exciting opportunity to join our Pavers team in Gloucester Quays. The role is a 16‑hour per week schedule over 5 days with flexibility up to 24 hours when required. This role will involve working weekends and weekdays on a rota basis. It is a keyholder role and you will receive an enhanced rate of pay when performing keyholder duties. You will be passionate about achieving sales targets and finding just the right products for customers. You should have a \’can do\’ attitude, a passion for great customer service, and enjoy working in a fast‑paced and fun environment. This is a position in a growing, profitable business with family values & green credentials, offering opportunities for progression.
What you’ll do
- Help customers look & feel great
- Showcase our \’feel great footwear\’, that feels as great as it looks
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
What you’ll get
- Competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with family and friends
- Holiday entitlement that increases with service
- Company contribution pension
- Pavers Academy – enter a world of training at your fingertips
- Pavers Foundation – nominate a cause you care about and receive a donation
- Wellbeing and financial support through Retail Trust
- Enhanced maternity, paternity and adoption pay
- Gym discounts
- Multiple retailer discounts
Why Pavers
We were delighted to be recognised as a 3
#J-18808-Ljbffr
Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pavers. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your ‘can do’ attitude! During the interview, let your enthusiasm shine through. Talk about how you tackle challenges and your willingness to learn. Pavers loves a positive vibe, so make sure they see that in you!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're engaged and serious about the role. Plus, it gives you a chance to find out if Pavers is the right fit for you too!
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re genuinely excited about helping customers find the perfect products and achieving sales targets.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve excelled in a fast-paced environment or demonstrated a ‘can do’ attitude – we love that!
Be Yourself: Don’t be afraid to let your personality come through in your writing. We value authenticity and want to get to know the real you, so share your unique qualities and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at Pavers Ltd
✨Know the Product
Before your interview, take some time to familiarise yourself with Pavers' product range, especially their footwear. Being able to discuss specific products and how they can benefit customers will show your passion for the role and your commitment to providing excellent service.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your ability to create a positive shopping experience will resonate well with the interviewers, as they value great customer service.
✨Demonstrate Team Spirit
Since Pavers values teamwork, think of instances where you’ve successfully collaborated with others. Be ready to share how you contribute to a positive team environment and how you handle challenges within a team setting.
✨Embrace the 'Can Do' Attitude
During the interview, embody the 'can do' attitude that Pavers is looking for. Use phrases like 'I’m eager to learn' or 'I’m always up for a challenge' to convey your enthusiasm and willingness to tackle any task that comes your way.