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- Tasks: Provide tailored customer service and support store operations in a fun, fast-paced environment.
- Company: Join Pavers, a family-run footwear business with a rich history and strong values.
- Benefits: Competitive pay, discounts, holiday entitlement, and opportunities for personal growth.
- Why this job: Be part of a growing team that values your passion for customer service and sales.
- Qualifications: A positive attitude and a love for helping customers find the perfect products.
- Other info: Enjoy a supportive workplace with excellent career progression and wellbeing initiatives.
Temporary Customer Advisor
Location: Ashford, Kent
Pay: £13.00-13.50 per hour (PaSS training)
Contract type: Temporary, part‑time; 12 hours per week (flex up to 16 hours)
End date: 30th September 2026
As a Customer Advisor, you’ll be the heart of our stores, providing excellent, tailored service to customers while supporting the operation of the store.
Responsibilities
- Help customers look & feel great
- Showcase feel great footwear that feels as great as it looks
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Qualifications
- Team player
- Self‑awareness
- A \’can do\’ attitude
- A keen eye for attention to detail
- Passion for selling
- Great multi‑tasker
Benefits
- Holiday entitlement that increases with service
- Company pension contribution
- Wellbeing assistance through Retail Trust
- Enhanced maternity, paternity and adoption pay
- Gym access
- Discounts and multiple retailer discounts
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Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pavers. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Customer Advisor, you'll be the face of the store. Think about how you can showcase your ability to provide tailored service. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the Pavers style. It shows you understand their brand and are ready to represent it. Plus, looking sharp can boost your confidence!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to stand out and shows you’re proactive. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers find the perfect footwear and making them feel great.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've provided excellent service or worked in a fast-paced environment, just like we do at Pavers!
Be Yourself: We love authenticity! Don’t be afraid to show your personality in your application. Share a bit about yourself and what makes you a great fit for our team. We’re looking for that 'can do' attitude!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly. We can’t wait to hear from you!
How to prepare for a job interview at Pavers Ltd
✨Know the Brand
Before your interview, take some time to research Pavers and their story. Understanding their journey from a small business to a leading footwear retailer will help you connect with their values and demonstrate your enthusiasm for the brand.
✨Showcase Your Customer Service Skills
As a Customer Advisor, excellent customer service is key. Prepare examples of how you've provided tailored service in the past. Think about specific situations where you went above and beyond to help a customer feel great about their purchase.
✨Demonstrate Your Team Spirit
Pavers values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve sales targets or improve store operations, highlighting your 'can do' attitude.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about opportunities for progression within Pavers or how they maintain their family values in a growing business.