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For Companies At a Glance
- Tasks: Help customers find stylish footwear and maintain a vibrant store environment.
- Company: Join the family-run Pavers team, a leader in the UK footwear industry.
- Benefits: Enjoy competitive pay, discounts, and wellness support while growing your career.
- Why this job: Be the heart of our stores and make customers feel great every day.
- Qualifications: Team player with a passion for sales and attention to detail.
- Other info: Flexible hours, training opportunities, and a supportive work culture await you.
Overview
The Vacancy: We have an exciting opportunity to join our Pavers team in Hildreds Shopping Centre, Skegness working 8 hours over 2 days per week. This role will involve working weekends and weekdays on a rota basis. Want to see a snapshot of your duties?
As a Customer Advisor, you\’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you\’ll be there to:
Responsibilities
- Help our customers look & feel great
- Showcase our \”feel great footwear\”, that feels as great as it looks
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Are you passionate about achieving sales targets and finding just the right products for customers?
Qualifications / Skills
- A team player
- Self-awareness
- A \’can do\’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker
About Pavers
The Company
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all. Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine\’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership. From these modest beginnings, Pavers Shoes has grown to be a UK leader in today\\\’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people. We were delighted to receive recognition as a 3 Employer with \’World Class\’ levels of workplace engagement and the \’2nd Best Retailer to Work For\’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.
Benefits
- Holidays that increase with service
- Company Pension Contribution
- Wellbeing Assistance through Retail Trust
- Enhanced Maternity, Paternity and Adoption Pay
- Gym
- Discounts
- Multiple Retailer Discounts
- PaSS training to increase your hourly rate to ÂŁ13.00 (18+)
- A competitive hourly rate of ÂŁ12.50 (18+)
- Generous colleague discount scheme
- Holiday entitlement that increases with service
- Pavers Academy – training resources
- Pavers Foundation – donate to a cause you care about
- Wellbeing and financial support through RetailTRUST
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Customer Advisor employer: Pavers Ltd
Contact Detail:
Pavers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pavers. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Customer Advisor, you'll be the face of the store. Think about how you can showcase your ability to help customers feel great. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the Pavers style. Show that you understand their brand and can represent it well. Plus, looking sharp will boost your confidence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on the chance to join a fantastic team at Pavers!
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for footwear and customer service shine through. We want to see that you genuinely care about helping customers find the perfect pair of shoes!
Tailor Your CV: Make sure your CV is tailored to the Customer Advisor role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your 'can do' attitude and teamwork skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team at Pavers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Pavers.
How to prepare for a job interview at Pavers Ltd
✨Know the Brand
Before your interview, take some time to research Pavers and their history. Understanding their journey from a small business to a leading footwear retailer will show your genuine interest in the company and its values.
✨Showcase Your Customer Service Skills
As a Customer Advisor, you'll be the heart of the store. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer feel great.
✨Demonstrate Team Spirit
Pavers values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or tackled challenges together.
✨Emphasise Your Sales Passion
Since the role involves achieving sales targets, express your enthusiasm for selling. Prepare to talk about your favourite products and how you would recommend them to customers, showcasing your keen eye for detail and product knowledge.