At a Glance
- Tasks: Help customers find their perfect footwear and support daily store operations.
- Company: Join the vibrant Pavers team at Byrkley Park Garden Centre.
- Benefits: Earn £13.00 per hour, with training to boost it to £13.50 and great discounts.
- Other info: Enjoy flexible hours, career growth, and well-being support.
- Why this job: Be part of a fun, fast-paced environment while making customers feel amazing.
- Qualifications: Sales-driven, enthusiastic, and a team player with a passion for customer service.
The predicted salary is between 27360 - 28200 £ per year.
We have an exciting opportunity to join our Pavers team at Byrkley Park Garden Centre, Burton-On-Trent. The position requires working 8 hours over 2 days per week, with the possibility to flex up to 12 hours per week when required. You will be on a rota basis and work both weekends and weekdays.
Responsibilities:
- Help customers look and feel great.
- Showcase our "feel great" footwear collection.
- Support day‑to‑day store operations.
- Organise deliveries.
- Participate in stock movements.
- Maintain an organised, clean and safe working environment.
Qualifications & Skills:
- Driven to achieve sales targets.
- Strong customer‑service orientation.
- Can‑do attitude and enthusiasm for a fast‑paced, fun environment.
- Team player with self‑awareness and keen eye for detail.
- Passion for selling and excellent multi‑tasking skills.
Benefits & Compensation:
- Competitive hourly rate of £13.00 (18+).
- PaSS training to increase hourly rate to £13.50 (18+).
- Generous employee discount scheme, shareable with family and friends.
- Holiday entitlement that increases with service.
- Company contribution pension.
- Pavers Academy provides training opportunities.
- Pavers Foundation allows you to nominate a charitable cause for a donation.
- Well‑being and financial support via RetailTrust.
- Enhanced maternity, paternity, and adoption pay.
- Gym discounts and multiple retailer discounts.
Customer Advisor in Burton upon Trent employer: Pavers Ltd
Pavers is an exceptional employer, offering a vibrant work culture at Byrkley Park Garden Centre in Burton-On-Trent. With competitive pay, generous employee discounts, and a commitment to employee growth through Pavers Academy, we foster an environment where team members can thrive both personally and professionally. Our focus on well-being and community support, including the Pavers Foundation, makes us a rewarding place to work for those passionate about customer service and sales.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Burton upon Trent
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Pavers Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Pavers Ltd and let us see your personality shine through!
We think you need these skills to ace Customer Advisor in Burton upon Trent
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Pavers Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Pavers Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Pavers Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Pavers Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Pavers Ltd will surely appreciate.
