At a Glance
- Tasks: Provide tailored service, support store operations, and achieve sales targets.
- Company: Pavers Shoes is a UK leader in footwear with over 180 stores nationwide.
- Benefits: Earn £13.00 per hour, increasing to £13.50 with PaSS training and enjoy a generous discount scheme.
- Other info: Flexible hours including weekends; work 12-20 hours per week.
- Why this job: Join a family-run business that values inclusivity and offers growth opportunities.
- Qualifications: Previous retail experience preferred; strong communication and problem-solving skills required.
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity to join our Pavers team in Cadbury Garden Centre working 12 hours over 4 days per week, flexing up to 20 hours per week when required. This role will involve working weekends and weekdays on a rota basis. As a Customer Advisor, you will be the heart of our store, providing excellent, tailored service to our customers.
Responsibilities
- Help customers look & feel great
- Showcase our "feel great footwear" that feels as great as it looks
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
- Achieve sales targets and find the right products for customers
- Provide excellent service in a fast‑paced, fun environment
- Work as part of a team with a can‑do attitude
- Demonstrate self‑awareness, attention to detail, passion for selling and multi‑tasking skills
Qualifications
- Passion for great customer service
- Can‑do attitude
- Strong communication and problem‑solving skills
- Ability to work flexible hours, including weekends
- Previous retail or customer‑service experience preferred
Benefits
- Competitive hourly rate of £13.00 (18+)
- PaSS training to increase hourly rate to £13.50 (18+)
- Generous colleague discount scheme (shareable with family and friends)
- Holiday entitlement that increases with service
- Company pension contribution
- Pavers Academy – training at your fingertips
- Pavers Foundation – nominate a cause close to your heart to receive a donation
- Wellbeing and financial support through RetailTRUST
- Gym discounts and multiple retailer discounts
- Enhanced maternity, paternity and adoption pay
Pavers Shoes is a UK leader in footwear, founded in 1971, now with over 180 stores nationwide. We value inclusivity, ambition, opportunity and growth for all colleagues. Join our independent family‑run business and grow your career.
Customer Advisor in Bristol employer: Pavers Ltd
Pavers Ltd is an excellent employer located in Baston, Lincolnshire, offering a supportive work culture that values teamwork and customer service. With flexible hours, competitive pay, and a generous discount scheme, employees are encouraged to grow through training and career progression opportunities, making it a rewarding place to work for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Pavers Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Pavers Ltd!
We think you need these skills to ace Customer Advisor in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Pavers Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Pavers Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Pavers Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Pavers Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
