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- Tasks: Build relationships with local stakeholders and communicate effectively about construction projects.
- Company: Leading provider of highway maintenance and lighting solutions, focused on community engagement.
- Benefits: Competitive salary, opportunities for community involvement, and professional development.
- Why this job: Make a real difference in your community while enhancing your communication and negotiation skills.
- Qualifications: Strong relationship-building skills and effective communication experience.
- Other info: Dynamic role with opportunities to engage with diverse community members.
The predicted salary is between 36000 - 60000 £ per year.
A leading provider of integrated highway maintenance and lighting solutions, this organisation is committed to delivering high-quality services that ensure the safety and functionality of the road network. Working closely with local authorities and stakeholders, they strive to minimise disruption and enhance communities through effective communication and operational excellence.
As the Public Liaison Officer you will play a pivotal role in ensuring the success of the works within the community. You will be tasked with building productive relationships with local stakeholders (business, schools, churches) that are directly affected by the construction and ensuring they are aware of what is taking place. If need be, you will help in assisting with anything that can be done to reduce the impact on their day to day lives.
Your role will comprise of the following elements:
- Identifying, making initial contact with and then maintaining on-going engagement with local business directly affected by the works
- Maintaining regular contact with targeted stakeholders, including community leaders, those who are most inconvenienced by the works
- Acting as the primary point of contact for all residents, businesses and other local stakeholders and resolving their enquiries about construction
- Communication could be any verbal or written enquiries from MPs, local councillors, resident association members, schools and local places of worship
- Acting as a key information resource for company stakeholder engagement, responding to questions and by proactively alerting them of construction works issues or changes that conflict with what has previously been agreed
Alongside your excellent relationship building skills, diplomacy and your enthusiasm for taking good care of people you will fit into the following specifications:
- Your ability to communicate effectively is critical to this role, perhaps you've been in an advisory or communications-based role, managed stakeholder engagement
- Well-honed negotiation skills and the ability to deal with situations with tact and diplomacy
- Demonstratable ability to form strong and long-lasting working relationships
- Able to relate and communicate with a broad range of people
- Able involve yourself in the community and ensure a favourable outcome for all
- Highly organised
Get in touch with the Pave team to find out more.
Public Liaison Officer employer: Pave Recruit
Contact Detail:
Pave Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Liaison Officer
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses, community leaders, and anyone who might be affected by the construction. Attend local events or meetings to introduce yourself and show that you’re genuinely interested in their concerns.
✨Tip Number 2
Be proactive in your communication. Don’t wait for people to come to you with questions; reach out to them first. Share updates about the construction works and how they might impact the community. This will help build trust and show that you care.
✨Tip Number 3
Practice your negotiation skills! You’ll need to handle tricky situations with tact and diplomacy. Role-play potential scenarios with friends or family to get comfortable with finding solutions that work for everyone involved.
✨Tip Number 4
Stay organised! Keep track of all your contacts and communications. Use tools or apps to manage your relationships and ensure you follow up regularly. This will help you maintain those important connections and keep everyone informed.
We think you need these skills to ace Public Liaison Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Public Liaison Officer role. Highlight your experience in stakeholder engagement and communication, as these are key to the job. We want to see how your skills align with our mission of enhancing communities!
Showcase Your Communication Skills: Since effective communication is critical for this role, include examples of how you've successfully managed relationships or resolved enquiries in the past. We love seeing real-life scenarios that demonstrate your diplomacy and negotiation skills!
Be Personable and Engaging: Remember, this role is all about building relationships! Use a friendly tone in your application to reflect your ability to connect with a diverse range of people. We appreciate a warm approach that shows you care about community engagement.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values!
How to prepare for a job interview at Pave Recruit
✨Know Your Stakeholders
Before the interview, research the local businesses, schools, and community leaders that the company interacts with. Understanding their concerns and how the role of Public Liaison Officer can address these will show your commitment and readiness to engage effectively.
✨Showcase Your Communication Skills
Prepare examples from your past experiences where you successfully communicated complex information to diverse audiences. Highlight your ability to adapt your communication style to suit different stakeholders, as this is crucial for the role.
✨Demonstrate Your Relationship-Building Abilities
Think of specific instances where you've built strong relationships in previous roles. Be ready to discuss how you maintained those connections and resolved any conflicts, as this will illustrate your capability to foster long-lasting partnerships.
✨Be Organised and Proactive
During the interview, emphasise your organisational skills by discussing how you manage multiple stakeholder engagements simultaneously. Share strategies you use to stay ahead of potential issues, showing that you can proactively alert stakeholders about construction works and changes.
