At a Glance
- Tasks: Lead and coach a team of Outside Sales Representatives through the complete B2B sales cycle.
- Company: Join a dynamic company focused on Managed Service Providers and IT Services.
- Benefits: Enjoy a fully remote role with high ownership and clear growth opportunities.
- Other info: Collaborate directly with executive leadership and develop high-performing sales professionals.
- Why this job: Shape sales processes using modern AI tools and make a real impact.
- Qualifications: Proven experience in managing full-cycle B2B sales teams and consultative selling.
The predicted salary is between 60000 - 80000 £ per year.
- Description
- Sales Manager (Outside Sales | MSP & IT Services)
Position Type
Full-Time, Remote
Location
Remote (must have real-time overlap with U. S. Eastern business hours)
Reports To
CEO
About the Role
- At Pavago, one of our clients is hiring an experienced
- Sales Manager to lead and coach a team of
Outside Sales Representatives (OSRs) through the complete B2B sales cycle.
This is not an SDR management role.
Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.
We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales.
If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.
- What You’ll Own
- Full-Cycle Sales Leadership
- Lead and coach Outside Sales Representatives across the complete sales cycle.
• Support reps through
- Prospecting
- Pipeline generation
- Qualification
- Discovery
- Solution presentations
- Objection handling
- Negotiation
- Closing
- Account nurturing
- Drive consistent execution of the sales process while improving win rates and sales effectiveness.
- Sales Coaching & Team Development
- Coach both experienced and junior sales representatives.
- Conduct live coaching sessions during customer calls.
- Review recorded calls and provide actionable feedback.
- Help reps improve discovery, positioning, negotiation, and closing skills.
- Build a culture of continuous learning and accountability.
- Sales Process & Playbook Development
- Develop, refine, and document scalable sales processes.
- Create structured playbooks, coaching guides, and best practices.
- Standardize sales methodologies across the team.
- Continuously improve workflows based on performance data and market feedback.
- AI-Driven Sales Management
- Leverage AI tools to improve coaching, sales execution, and operational efficiency.
• Build and manage workflows using tools such as
- Claude Projects
- Claude Code
- Claude Cowork
- Analyze sales calls, pipeline data, and team performance using AI.
- Use AI to create and continuously improve sales documentation and playbooks.
- Pipeline & Performance Management
- Monitor pipeline health and forecasting accuracy.
- Conduct pipeline reviews and deal strategy sessions.
- Identify risks, bottlenecks, and opportunities.
- Ensure CRM data remains accurate and up to date.
- Track key sales metrics and coach toward continuous improvement.
- Cross-Functional Collaboration
- Partner with leadership to align sales strategy and business goals.
- Share customer feedback and market insights with internal teams.
- Support ongoing improvements to messaging, positioning, and sales enablement.
Requirements
Must-Have Qualifications
Experience
- Proven experience managing full-cycle B2B sales teams .
- Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
- Personal experience carrying a sales quota and closing complex B2B deals.
- Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.
- Industry Knowledge
- Strong background in
- Managed Service Providers (MSP) or
IT Services is highly preferred.
- Solid understanding of consultative technology sales processes.
- AI & Technology
- Hands-on experience using AI tools within daily sales operations.
• Comfortable working with
- Claude Projects
- Claude Code
- Claude Cowork
• Ability to use AI for
- Sales coaching
- Pipeline analysis
- Playbook creation
- Process optimization
- Leadership & Communication
- Strong coaching, mentoring, and leadership abilities.
- Experience writing and improving sales playbooks and processes.
- Excellent verbal and written English communication skills.
- Native or near-native English proficiency strongly preferred.
- Availability to work during U. S. Eastern business hours.
- Nice-to-Have
• Experience selling or managing sales teams within
- Managed IT Services
- Cybersecurity
- Cloud Solutions
- Professional Services
- Experience building high-performing remote sales teams.
- Familiarity with modern CRM platforms and sales analytics tools.
- Experience implementing AI-driven sales enablement strategies.
- What Makes You a Strong Fit
- Proven full-cycle B2B sales leader.
- Strong consultative selling mindset.
- Excellent coach who develops people through structured feedback.
- Process-oriented while remaining adaptable.
- Comfortable balancing live coaching with asynchronous development.
- Curious, technology-driven, and enthusiastic about AI.
- High ownership, accountability, and continuous improvement mindset.
- What a Typical Day Looks Like
- Review pipeline health and forecast opportunities.
- Conduct live coaching sessions with sales representatives.
- Join discovery calls and deal strategy discussions.
- Review recorded sales calls and provide coaching.
- Develop and improve sales playbooks using AI tools.
- Analyze sales metrics and identify coaching opportunities.
- Collaborate with leadership on sales strategy and process improvements.
In short
You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.
- Key Metrics for Success (KPIs)
- Team quota attainment.
- Pipeline growth and health.
- Opportunity-to-close conversion rate.
- Sales cycle efficiency.
- Forecast accuracy.
- CRM hygiene and pipeline management.
- Rep development and coaching effectiveness.
- Adoption of sales processes and playbooks.
Why Join Us?
- Lead a full-cycle B2B sales organization.
- Work directly with executive leadership.
- High ownership over sales performance and coaching.
- Opportunity to shape sales processes using modern AI tools.
- Fully remote work environment with real business impact.
• Clear growth path into
- Director of Sales
- Head of Sales
- VP of Sales
- Revenue Leadership
- Interview Process
- Initial Phone Screen
- Spark Hire Intro Video (3–5 minutes)
- Sales Leadership & Coaching Interview
- Client Interview with CEO
- Offer & Onboarding
- What Happens After You Apply
- Right after you apply, you’ll receive an email invitation from
- Spark Hire to record your
Intro Video . This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.
Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.
This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.
Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.
- Apply Now
- If you’re an experienced
Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you.
Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.
Sales Manager (Outside Sales | MSP & IT Services) employer: Pavago
At Pavago, we pride ourselves on being an exceptional employer that fosters a culture of continuous learning and accountability. Our fully remote work environment allows for real-time collaboration with U.S. Eastern business hours, providing flexibility while making a tangible impact on the business. With clear growth paths into leadership roles and the opportunity to leverage modern AI tools in sales processes, we empower our employees to thrive and develop their careers in a supportive and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager (Outside Sales | MSP & IT Services)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Manager (Outside Sales | MSP & IT Services) at Pavago, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Pavago. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Manager (Outside Sales | MSP & IT Services). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Manager (Outside Sales | MSP & IT Services)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Pavago:When writing your cover letter, make sure to tailor your message specifically for Pavago. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Pavago
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Pavago that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Pavago that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Pavago’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
