At a Glance
- Tasks: Welcome customers, design kitchens, and support sales in a vibrant showroom.
- Company: Join a sustainable kitchen furniture brand with strong values.
- Benefits: Gain design knowledge, enjoy a supportive team, and work with quality products.
- Other info: Experience in retail or design is a plus; CAD knowledge is desirable.
- Why this job: Combine creativity and customer service while making a positive impact.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: West Sussex (Showroom‐based)
Contract: Full‐time, 5 days across a 7‐day rota
About Us
We design, manufacture, supply, and install sustainable, high‐quality kitchen furniture across the UK. Based in West Sussex, we operate with values that guide everything we do: quality, partnership, curiosity, sustainability, and respect. As part of the Ballingslöv Group, we bring together the personal service of a local team with the capability and stability of a leading European manufacturer. Our focus is simple: supporting our customers, our people, our community, and our planet.
The Opportunity
We are looking for a Design & Sales Advisor to join our showroom team. This role sits at the centre of our retail customer experience and is ideal for someone who enjoys combining customer service, design work, and retail sales in a structured, supportive environment. This position is showroom‐based, working 5 days in a 7‐day shift pattern shared across a small team.
What You'll Do
- Welcome customers to the showroom and guide them through their kitchen project.
- Produce accurate, well‐planned kitchen designs that reflect customer needs, budgets, and measurements.
- Provide clear and reliable advice on products, specifications, and design options.
- Prepare quotations and maintain accurate records across CRM and digital systems.
- Communicate project progress, delivery timelines, and installation updates.
- Support the sales process through effective follow‐up and consistent customer communication.
- Work with internal teams to ensure a smooth customer journey from initial enquiry to final installation.
- Maintain showroom presentation standards, ensuring displays and sample areas reflect our brand.
- Handle customer issues calmly and professionally, always aiming for a positive outcome.
What You'll Bring
Essential
- Strong communication skills and a professional approach
- Excellent administrative accuracy and attention to detail
- Ability to manage multiple tasks during busy retail periods
- Confident using digital and CRM systems, Microsoft Word and Excel
- A proactive working style with strong organisation and initiative
- Customer‐focused mindset with commercial awareness
- A collaborative and dependable team approach
Desirable
- Experience with CAD, Fusion, or similar design software
- Knowledge of appliances, design products, or home‐improvement solutions
- Previous experience in a retail, showroom, or interior design environment
- Familiarity with sales processes and customer conversion
Why Join Us?
- Work with a respected brand known for sustainable, well‐made products
- Build design and technical knowledge in a supportive retail environment
- Enjoy a varied role combining customer service, sales, and design
- Be part of a company that values long‐term thinking, quality, and partnership
Design & Sales Advisor in Lancing employer: Paula Rosa Manhattan
Join a dynamic team in West Sussex where your role as a Design & Sales Advisor will be pivotal in delivering exceptional customer experiences. We pride ourselves on a supportive work culture that fosters personal and professional growth, offering opportunities to enhance your design skills while working with sustainable, high-quality products. With a commitment to quality, partnership, and respect, we ensure our employees thrive in a collaborative environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Design & Sales Advisor in Lancing
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Design & Sales Advisor. Highlight your customer service skills and any design experience you have, as this is key for impressing the hiring team.
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team at the showroom.
We think you need these skills to ace Design & Sales Advisor in Lancing
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out in a sea of formalities.
Tailor Your Application:Make sure to customise your application for the Design & Sales Advisor role. Highlight your relevant experience and skills that align with our values like quality and sustainability. This shows us you’re genuinely interested in joining our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see what you bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the right process and gives you a chance to explore more about us while you’re at it.
How to prepare for a job interview at Paula Rosa Manhattan
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and mission. Understand their focus on sustainability and quality, as well as their role within the Ballingslöv Group. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Design Skills
Since the role involves producing kitchen designs, be prepared to discuss your design experience. Bring along a portfolio or examples of previous work, especially if you have experience with CAD or similar software. This will demonstrate your capability and give you a chance to talk about your creative process.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the showroom. Prepare examples of how you've handled difficult situations or provided excellent customer service in the past. This will highlight your communication skills and customer-focused mindset, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture is the right fit for you.
