At a Glance
- Tasks: Welcome customers, design kitchens, and support sales in a vibrant showroom.
- Company: Join a sustainable kitchen furniture brand with strong values.
- Benefits: Gain design knowledge, work in a supportive team, and enjoy a varied role.
- Other info: Opportunity to grow within a respected brand focused on quality and sustainability.
- Why this job: Combine your passion for design and customer service in a dynamic environment.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: West Sussex (Showroom‑based)
Contract: Full‑time, 5 days across a 7‑day rota
About Us
We design, manufacture, supply, and install sustainable, high‑quality kitchen furniture across the UK. Based in West Sussex, we operate with values that guide everything we do: quality, partnership, curiosity, sustainability, and respect. As part of the Ballingslöv Group, we bring together the personal service of a local team with the capability and stability of a leading European manufacturer. Our focus is simple: supporting our customers, our people, our community, and our planet.
The Opportunity
We are looking for a Design & Sales Advisor to join our showroom team. This role sits at the centre of our retail customer experience and is ideal for someone who enjoys combining customer service, design work, and retail sales in a structured, supportive environment. This position is showroom‑based, working 5 days in a 7‑day shift pattern shared across a small team.
What You’ll Do
- Welcome customers to the showroom and guide them through their kitchen project.
- Produce accurate, well‑planned kitchen designs that reflect customer needs, budgets, and measurements.
- Provide clear and reliable advice on products, specifications, and design options.
- Prepare quotations and maintain accurate records across CRM and digital systems.
- Communicate project progress, delivery timelines, and installation updates.
- Support the sales process through effective follow‑up and consistent customer communication.
- Work with internal teams to ensure a smooth customer journey from initial enquiry to final installation.
- Maintain showroom presentation standards, ensuring displays and sample areas reflect our brand.
- Handle customer issues calmly and professionally, always aiming for a positive outcome.
What You’ll Bring
Essential- Strong communication skills and a professional approach
- Excellent administrative accuracy and attention to detail
- Ability to manage multiple tasks during busy retail periods
- Confident using digital and CRM systems, Microsoft Word and Excel
- A proactive working style with strong organisation and initiative
- Customer‑focused mindset with commercial awareness
- A collaborative and dependable team approach
- Experience with CAD, Fusion, or similar design software
- Knowledge of appliances, design products, or home‑improvement solutions
- Previous experience in a retail, showroom, or interior design environment
- Familiarity with sales processes and customer conversion
Why Join Us?
- Work with a respected brand known for sustainable, well‑made products
- Build design and technical knowledge in a supportive retail environment
- Enjoy a varied role combining customer service, sales, and design
- Be part of a company that values long‑term thinking, quality, and partnership
Design & Sales Advisor employer: Paula Rosa Manhattan
Join a dynamic team in West Sussex as a Design & Sales Advisor, where you will thrive in a supportive and collaborative environment that values quality, sustainability, and customer service. With opportunities for personal growth and development, you will be part of a respected brand known for its commitment to excellence and innovation in kitchen design. Enjoy a fulfilling career that combines your passion for design with meaningful customer interactions, all while contributing to a company that prioritises the well-being of its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Design & Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your relevant experience and skills. Make sure to include how you can contribute to their showroom team and enhance the customer experience.
✨Tip Number 3
Show off your design skills! If you have any previous design work or projects, bring them along to the interview. This will give you a chance to demonstrate your creativity and how you can apply it to kitchen design.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Design & Sales Advisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for design and customer service – it’ll help us get to know you better.
Tailor Your Application:Make sure to tailor your application to the Design & Sales Advisor role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised information that gets straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Paula Rosa Manhattan
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and mission. Understand their focus on sustainability and quality, as well as their role within the Ballingslöv Group. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Design Skills
Since the role involves producing kitchen designs, be prepared to discuss your design experience. If you have a portfolio or examples of previous work, bring them along. Even if you don’t have formal experience, think about how you can demonstrate your creativity and understanding of customer needs through design.
✨Practice Your Customer Service Approach
This position is all about guiding customers through their kitchen projects. Think of scenarios where you’ve successfully handled customer queries or issues. Be ready to share these experiences during the interview, highlighting your communication skills and ability to maintain a positive outcome.
✨Familiarise Yourself with Digital Tools
As the job requires using CRM and digital systems, brush up on your skills with Microsoft Word and Excel. If you have experience with CAD or similar design software, make sure to mention it. Showing that you’re comfortable with technology will give you an edge in this role.
