At a Glance
- Tasks: Lead a vibrant team, deliver exceptional service, and drive sales in a bustling bakery environment.
- Company: Join PAUL UK, a beloved French bakery known for quality and warmth.
- Benefits: Flexible hours, structured training, free food, and 33 days holiday.
- Other info: Clear progression pathways and a supportive work culture await you.
- Why this job: Be a part of a passionate team that values quality food and customer experiences.
- Qualifications: Strong leadership skills and a passion for high-quality food and coffee.
The predicted salary is between 26640 - 32560 £ per year.
Role Overview
Our PAUL Shop Managers lead the day-to-day running of the shop with confidence, efficiency and passion.
You’ll inspire and develop a highly trained team, deliver exceptional service standards, and proactively drive both sales and profitability.
As a guardian of the PAUL brand, you’ll ensure every customer enjoys an outstanding experience while upholding all operational standards and company guidelines.
- Main Responsibilities
- Deliver business strategies in collaboration with key departments
- Identify opportunities to maximise revenue while consistently controlling costs
- Ensure the team delivers exceptional customer service and outstanding product quality at all times
- Build, motivate and develop a high-performing team with clear goals and strong engagement
- Protect the health, safety and wellbeing of all customers and team members
- Represent PAUL UK with professionalism, pride and the highest brand standards
What We Offer as Part of the PAUL UK Family
- Flexible working hours
- Two months of structured training from your very first day
- A birthday cake to share with your team or enjoy at home
- Clear progression pathways, including our *Highflyers Programme* for ambitious Managers
- Free food item during your shift (plus 50% off when you’re not working)
- Access to our Healthcare Scheme
- Early wage access through Stream
- Refer-a-Friend incentive scheme
- Employee Assistance Programme offering counselling, financial support and wellbeing guidance
- Nest Workplace Pension
- Interest‑free travel loan in partnership with Forest Bikes
- 33 days holiday
- What We’re Looking For
We’re searching for exceptional leaders who are passionate about high-quality food, great coffee and delivering brilliant customer experiences.
You’ll bring strong communication skills, high operational standards, commercial awareness and a collaborative mindset to every shift.
If you love leading people and creating a positive culture, we’d love to hear from you.
About PAUL UK
PAUL began as a small family bakery in Lille, France.
Since arriving in the UK in 2000, we have grown into the world’s local French bakery, known for artisanal products and warm, authentic customer service.
Throughout our growth, one thing has never changed: our belief that our people are the heart of our success.
#J-18808-Ljbffr
Shop Manager employer: Paul
At PAUL UK, we pride ourselves on being an excellent employer, offering our Production Team Members a vibrant work culture in the heart of Canary Wharf, London. With flexible working hours, comprehensive training and development opportunities, and a range of benefits including free food during shifts and access to a healthcare scheme, we ensure our team feels valued and supported. Join us to be part of a passionate team dedicated to delivering high-quality food and exceptional customer service in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Paul. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Paul
Don't be shy about reaching out to Paul directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Paul and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Paul
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
