At a Glance
- Tasks: Deliver exceptional customer experiences and assist in food preparation.
- Company: Join PAUL UK, a beloved French bakery with a rich history.
- Benefits: Flexible hours, free food, healthcare scheme, and 28 days holiday.
- Why this job: Be part of a passionate team and grow your career in a vibrant environment.
- Qualifications: Enthusiasm for quality food and excellent communication skills.
- Other info: Enjoy perks like early wage access and a supportive workplace culture.
Role overview
Our Retail team members will be responsible to deliver exceptional experience to every customer that walks through the door. We are proud of our product and want you to be proud of it too.
Main Responsibilities
- Providing an excellent experience to each customer who visits the shop, ensuring that all customer needs are always exceeded
- Assisting in the preparation and service of all products as required, ensuring the correct standard and quality is always met
- Assisting your colleagues whenever and wherever possible, thereby promoting excellent teamwork
- Ensuring all production processes & practises are always followed, including Food Safety controls
- Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all times
As part of PAUL UK family, we offer you
- Flexible working hours (some shifts start as early as 5am)
- A birthday cake to enjoy with your team or at home
- Clear Career Path with development and training opportunities for all
- Free Food items when you are working (50% off when you\’re not)
- Access to our Healthcare Scheme
- Ability to access your wages before pay day via Wagestream
- Refer a Friend scheme
- Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life
- Workplace pension
- Interest free travel loan in partnership with Forest bikes to support with travel to work costs
- 28 days holiday
What we like to see from you
We are looking for enthusiastic team members who are passionate about high quality food, drinks and outstanding service with excellent communication skills and ready to work as part of a team.
About PAUL UK
PAUL has come a long way since it’s humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world’s local French bakery. As we’ve grown as a business, we have always understood that our teams are the most crucial element of our success.
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Retail Team Member employer: Paul UK - Kingston
Contact Detail:
Paul UK - Kingston Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PAUL UK. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your teamwork spirit! PAUL UK values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlight any instances where you’ve helped colleagues or contributed to a positive team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the PAUL UK family right from the start!
We think you need these skills to ace Retail Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for high-quality food and outstanding service shine through. We want to see that you’re genuinely excited about being part of our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of teamwork and customer service that demonstrate you’d be a great fit for us.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use simple language and avoid jargon to ensure we can easily understand your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Paul UK - Kingston
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with PAUL's products. Try to taste a few items if you can! Being able to talk passionately about the food and drinks will show your enthusiasm and commitment to delivering an exceptional customer experience.
✨Showcase Your Team Spirit
Since teamwork is key in this role, think of examples from your past experiences where you’ve worked well with others. Be ready to share how you’ve supported colleagues or contributed to a positive team environment. This will highlight your ability to fit into their culture.
✨Emphasise Customer Service Skills
Prepare to discuss specific instances where you’ve gone above and beyond for a customer. Whether it’s resolving a complaint or creating a memorable experience, showcasing your customer service skills will demonstrate that you understand the importance of exceeding customer needs.
✨Be Ready for Practical Questions
Expect questions about food safety and production processes, as these are crucial in a retail environment. Brush up on basic food safety practices and be prepared to discuss how you would handle various scenarios in the shop. This shows you’re serious about maintaining high standards.