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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and product quality.
- Company: Join PAUL UK, a beloved French bakery with a rich history since 2000.
- Benefits: Enjoy flexible hours, free food, healthcare access, and a workplace pension.
- Why this job: Be part of a supportive team with clear career paths and development opportunities.
- Qualifications: Looking for passionate leaders with great communication skills and a love for quality food.
- Other info: Access your wages early and enjoy a birthday cake celebration with your team!
The predicted salary is between 24000 - 36000 £ per year.
Role overview
Our Retail Supervisor assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience & product quality through leading, supporting and coaching of the team whilst on duty.
Main Responsibilities
- Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each customer who visits the shop, ensuring that all customer needs are always exceeded
- Ensuring that the preparation & service of all products is always completed to the correct standards
- Planning, organising and monitoring the workload & productivity of the team whilst promoting excellent teamwork
- Assisting the manager with daily & weekly management tasks & responsibilities to ensure the smooth running of the shop
- Taking responsibility for all company policies & legal requirements whilst on duty as required
- Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all time
As part of PAUL UK family, we offer you
- Flexible working hours (some shifts start as early as 5am)
- A birthday cake to enjoy with your team or at home
- Clear Career Path with development and training opportunities for all, including the Rising Star Development programme for those who want to progress to management
- Free Food item when you are working (50% off when you\’re not)
- Access to our Healthcare Scheme
- Ability to access your wages before pay day via Wagestream
- Refer a Friend scheme
- Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life
- Workplace pension
- Interest free travel loan in partnership with Forest bikes to support with travel to work costs
- 28 days holiday
What we like to see from you
We are looking for exceptional leaders who are passionate about high quality food, drinks and outstanding service, with excellent communications skills and ready to work with supportive team.
About PAUL UK
PAUL has come a long way since it’s humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world’s local French bakery. As we’ve grown as a business, we have always understood that our teams are the most crucial element of our success.
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Retail Supervisor employer: Paul UK - Baker Street
Contact Detail:
Paul UK - Baker Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with PAUL UK's values and mission. Understanding their commitment to high-quality food and outstanding service will help you align your answers during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you improved customer experience or product quality, as this will demonstrate your leadership skills and ability to meet their expectations.
✨Tip Number 3
Research common challenges faced in retail environments and think about how you would address them. Being able to discuss potential solutions shows that you're proactive and ready to tackle the responsibilities of a Retail Supervisor.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your genuine interest in joining the PAUL UK family.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.
Write a Strong Cover Letter: In your cover letter, express your passion for high-quality food and outstanding service. Provide specific examples of how you've successfully led teams in the past and how you can contribute to the PAUL UK family.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Paul UK - Baker Street
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully led a team or resolved conflicts, showcasing your leadership style.
✨Emphasise Customer Experience
Since the role focuses on delivering outstanding customer service, be ready to discuss how you prioritise customer needs. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Understand Product Quality Standards
Familiarise yourself with the importance of product quality in a retail environment. Be prepared to talk about how you would maintain high standards and ensure that your team follows these guidelines.
✨Demonstrate Teamwork and Collaboration
Highlight your ability to work well within a team. Discuss how you plan to promote teamwork among your colleagues and how you have successfully collaborated with others in previous roles.
