Assistant Store Manager - Central Valley, NY in Woodbury

Assistant Store Manager - Central Valley, NY in Woodbury

Woodbury Full-Time 62400 - 66560 £ / year (est.) No working from home possible
Paul Smith

At a Glance

  • Tasks: Support the Store Manager in running a vibrant retail environment and delivering exceptional customer service.
  • Company: Join Paul Smith, a leading independent design brand known for creativity and individuality.
  • Benefits: $30-$32 hourly wage, monthly bonuses, generous clothing allowance, and comprehensive health insurance.
  • Other info: Inclusive workplace with opportunities for growth and a commitment to diversity.
  • Why this job: Be part of a unique brand that values creativity and empowers you to express your individuality.
  • Qualifications: 5+ years in luxury retail management, strong customer service skills, and a passion for fashion.

The predicted salary is between 62400 - 66560 £ per year.

Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion.

These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration.

Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company.

Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

As Assistant Manager you will effectively support the Store Manager in the overall running and operations of the Woodbury Commons Shop in Central Valley, NY.

This role will help to achieve and exceed set financial targets and is responsible for ensuring exceptional customer service levels are consistent through driving a focused and knowledgeable team.

  • What you’ll be doing
  • To liaise and communicate with the Corporate team regarding financial budgets and weekly reports relating to the shop as directed.
  • To ensure weekly financial & performance reports are accurately completed and communicated to the rest of the team.
  • To ensure that the shop complies with the Company’s Health & Safety Policy. This will involve liaison with the Shop Manager, and the Company’s Health & Safety Officer.
  • To have an awareness and understanding of the Company’s disciplinary procedures as stated in the Company Handbook.
  • To maintain and increase sales throughout the year and achieve set financial & key performance target by maintain an excellent level of customer service at all times within the shop.
  • To act as an ambassador for the brand and shop within the neighborhood and be aware of all relevant events and important periods for the market.
  • To support marketing on execution of local marketing initiatives.
  • To assist the Shop Manager and ensure in their absence, that the department and shop has the correct levels of stock and that replenishment orders are placed, as required, in close liaison with the Retail Operations team.
  • To assist the Shop Manager and ensure in their absence, that the shop is always merchandised to the Company’s desired standard and that, with liaison with the Display & VM Department, the shop displays are changed weekly.
  • To effectively manage the shop staff in close liaison with the Shop Manager and HR with all matters relating to recruitment, induction, training, discipline and appraisals.
  • To assist the Store Manager with the creation of store schedules and management of payroll by approving time cards on a biweekly basis.
  • To ensure that the staff are given relevant product training throughout the year.
  • To maintain, in the Shop Manager’s absence, close communication with the Buying Office, Press Office and Retail Office, to ensure that up to date and relevant information is relayed.

Who you are

  • Minimum 5+ years' experience in a luxury RTW retail environment in a management position
  • Experience working with tailoring for Men's and Women's clothing.
  • Ability to manage shop during absence of the Shop Manager in every respect.
  • Ability to interpret sales related data and reporting.
  • Working knowledge of retail management systems and Microsoft Office.
  • Proven track record in delivering excellent customer service, increasing and maintaining sales.
  • Excellent grasp of all retail standards & procedures- front and back of house, and stock management.
  • Experience in training associates, recruitment, and performance management.
  • High level interest in the Paul Smith brand.
  • Ability to be an ambassador for Paul Smith.
  • Passion for style and fashion and retail in general.
  • Has ability to motivate team; self-motivated & enthusiastic.
  • Self-starter with good planning & organizational skills.
  • Able to work flexible hours to meet business demands if required.
  • Why you’ll love working with us

Working at Paul Smith means being part of a brand that celebrates creativity, individuality and authenticity.

Even though we are a global business, we’ve stayed true to who we are at heart.

Our offices and shops remain welcoming and inclusive spaces built around collaboration, where we encourage our people to be themselves, reach their full potential, and play a part in creating something truly unique.

  • What’s in it for you
  • $30 - $32 hourly base salary + a monthly performance-based bonus.
  • A generous Clothing Allowance.
  • Discretionary discount on Paul Smith goods.
  • Medical, dental, and vision insurance plans are available through Tri Net for the team member plus their spouse, children, or whole family, with generous employer contribution.

Pet Insurance and other ancillary benefits available within our comprehensive package offerings!

  • 401k with a 3% match.
  • 10 company holidays and generous PTO plan.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce.

We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognized and valued.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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Assistant Store Manager - Central Valley, NY in Woodbury employer: Paul Smith

At Paul Smith, we pride ourselves on fostering a creative and collaborative work culture that celebrates individuality and authenticity. As a Luxury Visual Merchandiser in London, you'll enjoy a comprehensive benefits package, including staff discounts and a seasonal clothing allowance, while having ample opportunities for professional growth within a renowned brand. Join us to be part of a team that values your unique contributions and encourages your passion for visual storytelling.

Paul Smith

Contact Details:

Paul Smith Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Store Manager - Central Valley, NY in Woodbury

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Paul Smith, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Paul Smith!

We think you need these skills to ace Assistant Store Manager - Central Valley, NY in Woodbury

Communication Skills
Problem-Solving Skills
Adaptability
Customer Service
Attention to Detail
Time Management
Team Leadership

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Paul Smith, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Paul Smith and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Paul Smith that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Paul Smith

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!