At a Glance
- Tasks: Engage customers, promote products, and provide an unforgettable shopping experience.
- Company: Join Paul Smith, a leading British design company known for creativity and positivity.
- Benefits: Enjoy competitive pay, commission on sales, 60% discount, and generous holiday options.
- Why this job: Be part of a vibrant team, learn about fashion, and grow your career in retail.
- Qualifications: Passion for fashion, retail experience, and a flair for customer service required.
- Other info: Potential for permanent position and inclusive work culture celebrating diversity.
Paul Smith is one of Britain's leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it's a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, 'classic with a twist' remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
We have an exciting opportunity to join our York team as a Part Time Sales Consultant on a contracted basis until January/February 2026. This role has the expectation to move into a permanent position depending on availability in hours. As a Paul Smith brand ambassador, you should embody our Retail Values and deliver an outstanding customer experience. You will develop and maintain excellent customer relationships while promoting the brand image and culture whilst storytelling about our products. On the shop floor you will have fun while learning about our clients, environment, and team.
What's in it for you:
- Competitive salary.
- Ability to generate commission on every sale.
- A generous seasonal clothing and uniform allowance.
- 60% discount on Paul Smith products.
- Access to exclusive sample sales.
- Wellbeing support through Retail trust for you and your family.
- 33 days annual leave inclusive Bank Holidays with an option to buy or sell an extra 5 days holiday annually.
If you like the sound of what you’ve read so far, find out more about our company culture and the full list of benefits we can offer you.
The Role:
- Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing and client follow up to provide a memorable customer experience.
- Keeping customers up to date with any Paul Smith activity: collaborations and shop events to ensure they are fully engaged with the Paul Smith brand.
- Providing an 'above and beyond' experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
- Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store's KPI and Sales performance.
- Taking initiative and care with stock related duties including delivery processing, customer orders, store to store transfers, end of season returns and stocktakes.
- To ensure visual presentation, store maintenance and housekeeping is kept to the company's desired standard, both on and off the shop floor.
- Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from clients also to undertaking end of day till procedures when necessary.
About You:
- Passion for style, fashion and the Paul Smith brand.
- Smart in appearance and individual flair.
- Interest and knowledge of current trends in music, arts and culture.
- Motivated, confident and collaborative.
- Flexible and reliable.
- Team member, helpful, approachable and trustworthy.
Who you are:
- Loves to provide excellent customer service.
- Experience of retail environment.
- Is keen to work towards individual sales targets.
- Enjoys learning and sharing product knowledge with customers and team.
- Maintaining excellent housekeeping and visual standards.
At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.
PLEASE NOTE: Our shortlisting process commences once the advert is released. In some cases, a position is filled before the advert has closed - to avoid disappointment please complete your application prior to the closing date.
Temporary Part Time Sales Consultant employer: Paul Smith
Contact Detail:
Paul Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Part Time Sales Consultant
✨Tip Number 1
Familiarise yourself with Paul Smith's brand values and product range. Understanding their unique style, 'classic with a twist', will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Engage with the local fashion community in York. Attend events or follow local influencers who align with Paul Smith's aesthetic. This will not only enhance your knowledge of current trends but also show your commitment to the fashion scene.
✨Tip Number 3
Prepare to showcase your customer service skills in a practical setting. Think of examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with the role's expectations of providing an outstanding customer experience.
✨Tip Number 4
Be ready to discuss how you can contribute to the team dynamic at Paul Smith. Highlight your collaborative spirit and flexibility, as these traits are essential for thriving in a retail environment and will resonate well with the hiring team.
We think you need these skills to ace Temporary Part Time Sales Consultant
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Paul Smith's brand values and culture. Familiarise yourself with their products and the unique selling points that set them apart in the fashion industry.
Tailor Your CV: Make sure your CV highlights relevant retail experience and any customer service roles you've held. Emphasise your passion for fashion and how it aligns with Paul Smith's ethos of 'classic with a twist'.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team at Paul Smith.
Highlight Your Skills: In your application, be sure to highlight skills that are particularly relevant to the role, such as teamwork, communication, and sales abilities. Mention any experience with in-store technology or visual merchandising, as these will be beneficial in the role.
How to prepare for a job interview at Paul Smith
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the Paul Smith brand and its unique style during the interview. Share your thoughts on current fashion trends and how they relate to the brand's identity, as this will demonstrate your genuine interest in the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing an outstanding customer experience, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you went above and beyond for a customer, as this will highlight your commitment to excellent service.
✨Familiarise Yourself with the Brand
Research Paul Smith’s history, values, and recent collaborations or events. Being knowledgeable about the brand will not only impress your interviewers but also help you align your answers with their expectations and culture.
✨Demonstrate Team Spirit
As teamwork is essential in retail, be prepared to discuss how you work collaboratively with others. Share examples of how you've contributed to a team environment in previous roles, showcasing your reliability and approachability.