At a Glance
- Tasks: Deliver exceptional customer experiences and build lasting relationships in a dynamic retail environment.
- Company: Join Paul Smith, a leading independent design company known for its playful and adaptable spirit.
- Benefits: Enjoy a generous commission scheme, 60% staff discount, and 33 days' annual leave.
- Other info: Inclusive workplace that values diverse backgrounds and offers excellent career growth opportunities.
- Why this job: Be part of a unique brand that celebrates style, culture, and creativity every day.
- Qualifications: Passionate about fashion, adaptable, and motivated to excel in sales.
The predicted salary is between 12 - 15 £ per hour.
Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
We are looking for a Part Time Sales Consultant to join our Heathrow T5 team, working weekends. Our Terminal 5 location at Heathrow Airport is regarded as the Paul Smith flagship store within the airport. Opened in 2008, it offers a distinctive mix of menswear, womenswear, books, shoes, accessories, furniture, and collectibles carefully curated to delight travellers. As a Paul Smith Brand Ambassador, you will deliver an exceptional customer experience through confident storytelling, genuine connection, and a playful spirit. You’ll bring energy to the shop floor, build lasting client relationships, and embody our Brand Values every day.
What you’ll be doing
- Deliver the Paul Smith sales ceremony: greet, discover, propose, close, and follow up.
- Build authentic relationships through curiosity and attentive listening.
- Bring collections and collaborations to life through engaging storytelling.
- Create memorable, above-and-beyond experiences that drive loyalty and repeat business.
- Meet and exceed personal sales targets, contributing to overall store performance.
- Take ownership of stock processes, including deliveries, transfers, and returns.
- Maintain impeccable visual merchandising standards and housekeeping.
- Use in‑store technology confidently to enhance the client journey.
Who you are
- Passionate about style, culture, and the Paul Smith brand.
- Naturally curious, with an interest in fashion, music, art, and design.
- Adaptable and confident in a dynamic retail environment.
- Playful yet professional, with individual flair.
- Motivated, collaborative, and commercially driven.
- Reliable, approachable, and proactive.
Why you’ll love working with us
We offer a comprehensive benefits package to support your lifestyle and wellbeing, which includes a generous Commission Scheme, a 60% staff discount and a seasonal clothing allowance. You’ll also enjoy 33 days’ annual leave (pro rata for part‑time employees), with the option to buy or sell holiday days, wellbeing support and other perks to keep you motivated and inspired.
At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.
PLEASE NOTE: Shortlisting will begin upon release of the advert. Early applications are encouraged.
Part-Time Sales Consultant Weekends - Heathrow T5 employer: Paul Smith
At Paul Smith, we pride ourselves on being an exceptional employer that values creativity, individuality, and inclusivity. Our Heathrow T5 flagship store offers a vibrant work environment where you can thrive as a Part-Time Sales Consultant, enjoying generous benefits such as a 60% staff discount, a comprehensive commission scheme, and ample annual leave. Join us to be part of a dynamic team that celebrates personal growth and fosters a playful yet professional culture, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Consultant Weekends - Heathrow T5
✨Tip Number 1
Get to know the Paul Smith brand inside out! Familiarise yourself with their collections, values, and unique style. This will help you connect with the team and show your genuine passion during interviews.
✨Tip Number 2
Practice your storytelling skills! Think about how you can bring the Paul Smith collections to life through engaging narratives. This will not only impress the interviewers but also demonstrate your ability to create memorable customer experiences.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and what it’s like to work at Heathrow T5. Plus, they might even give you a heads-up on the hiring process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Paul Smith family and ready to embody our brand values.
We think you need these skills to ace Part-Time Sales Consultant Weekends - Heathrow T5
Some tips for your application 🫡
Show Your Passion:Let your love for style, culture, and the Paul Smith brand shine through in your application. We want to see your enthusiasm for fashion and how it connects with our values.
Be Authentic:When writing your application, be yourself! We appreciate individuality and want to know what makes you unique. Share your personal flair and how it aligns with our playful spirit.
Highlight Your Experience:Make sure to mention any relevant experience in retail or customer service. We’re looking for someone who can deliver exceptional experiences, so share examples of how you've done this in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Heathrow T5.
How to prepare for a job interview at Paul Smith
✨Know the Brand Inside Out
Before your interview, dive deep into Paul Smith's history, values, and product range. Familiarise yourself with their 'classic with a twist' philosophy and think about how you can embody this in your role as a Brand Ambassador.
✨Showcase Your Storytelling Skills
Since storytelling is key to engaging customers, prepare a few anecdotes that highlight your experiences in retail or customer service. Think about how you can weave in elements of curiosity and playfulness that align with the brand's spirit.
✨Demonstrate Your Passion for Fashion
Be ready to discuss your personal style and interests in fashion, music, art, and design. Show how your passion aligns with the Paul Smith brand and how it can enhance the customer experience on the shop floor.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales skills. Practice greeting customers, discovering their needs, and proposing products confidently. This will help you showcase your ability to create memorable experiences.
