At a Glance
- Tasks: Deliver exceptional customer experiences and build lasting relationships in a dynamic retail environment.
- Company: Join Paul Smith, a leading independent design company known for its playful and unique style.
- Benefits: Enjoy a generous commission scheme, 60% staff discount, and 33 days' annual leave.
- Other info: Inclusive workplace that values diverse backgrounds and offers excellent career growth opportunities.
- Why this job: Be part of a brand that celebrates creativity and individuality while working in a vibrant airport store.
- Qualifications: Passionate about fashion and culture, with strong communication and relationship-building skills.
The predicted salary is between 12 - 14 £ per hour.
Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
We are looking for a Part Time Sales Consultant to join our Heathrow T5 team, working weekends. Our Terminal 5 location at Heathrow Airport is regarded as the Paul Smith flagship store within the airport. Opened in 2008, it offers a distinctive mix of menswear, womenswear, books, shoes, accessories, furniture, and collectibles carefully curated to delight travellers.
As a Paul Smith Brand Ambassador, you will deliver an exceptional customer experience through confident storytelling, genuine connection, and a playful spirit. You’ll bring energy to the shop floor, build lasting client relationships, and embody our Brand Values every day.
What you’ll be doing:
- Deliver the Paul Smith sales ceremony: greet, discover, propose, close, and follow up.
- Build authentic relationships through curiosity and attentive listening.
- Bring collections and collaborations to life through engaging storytelling.
- Create memorable, above-and-beyond experiences that drive loyalty and repeat business.
- Meet and exceed personal sales targets, contributing to overall store performance.
- Take ownership of stock processes, including deliveries, transfers, and returns.
- Maintain impeccable visual merchandising standards and housekeeping.
- Use in‑store technology confidently to enhance the client journey.
Who you are:
- Passionate about style, culture, and the Paul Smith brand.
- Naturally curious, with an interest in fashion, music, art, and design.
- Adaptable and confident in a dynamic retail environment.
- Playful yet professional, with individual flair.
- Motivated, collaborative, and commercially driven.
- Reliable, approachable, and proactive.
Why you’ll love working with us:
We offer a comprehensive benefits package to support your lifestyle and wellbeing, which includes a generous Commission Scheme, a 60% staff discount and a seasonal clothing allowance. You’ll also enjoy 33 days’ annual leave (pro rata for part‑time employees), with the option to buy or sell holiday days, wellbeing support and other perks to keep you motivated and inspired.
At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.
PLEASE NOTE: Shortlisting will begin upon release of the advert. Early applications are encouraged.
Part-Time Sales Consultant Weekends - Heathrow T5 in London employer: Paul Smith
At Paul Smith, we pride ourselves on being an exceptional employer that values creativity, individuality, and inclusivity. Our Heathrow T5 flagship store offers a vibrant work environment where you can thrive as a Part-Time Sales Consultant, enjoying generous benefits such as a 60% staff discount, a comprehensive commission scheme, and ample annual leave. Join us to be part of a dynamic team that celebrates personal growth and fosters a playful yet professional culture, all while delivering memorable experiences to our diverse clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Consultant Weekends - Heathrow T5 in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Paul Smith, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part-Time Sales Consultant Weekends - Heathrow T5 in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Paul Smith that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Paul Smith will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Paul Smith and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Paul Smith
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Paul Smith, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Paul Smith!
