At a Glance
- Tasks: Drive sales and build client relationships in a stylish environment.
- Company: Join Paul Smith, a leading independent British design company.
- Benefits: Enjoy a generous commission scheme, 60% staff discount, and 33 days annual leave.
- Other info: Inclusive culture that values diverse backgrounds and experiences.
- Why this job: Be part of a creative team and make a real impact in fashion.
- Qualifications: Passion for tailoring and excellent communication skills required.
The predicted salary is between 22050 - 26950 £ per year.
Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion.
These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration.
Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company.
Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.
We have a wonderful opportunity within our Sales Outlet in Bicester Village for a commercially driven Sales & Tailoring Specialist.
Our Bicester Village Shop, located in the heart of the Oxfordshire Countryside first opened in 2004, right as the brand was making its mark on the global retail scene.
In 2025, the shop began a new chapter, opening its doors at a fresh new location.
In this role you will play a vital part in driving sales performance and growing a loyal client base across our Menswear Tailoring & Ready-to-Wear categories.
As a proactive Paul Smith ambassador, you will focus on business growth and developing a strong client portfolio.
- What you’ll be doing
- Driving sales and profitability across Ready-to-Wear categories, consistently achieving and exceeding personal and store targets.
- Proactively identifying and engaging new clients through networking, local partnerships, referrals and targeted outreach, building a strong personal client book and expanding the store’s clientele.
- Developing and maintaining long-term client relationships, ensuring repeat business and ongoing loyalty through personalised service, regular communication, and expert styling advice.
- Network effectively to stay informed about market trends and competitor activities.
- Deliver expert fittings and alteration guidance for all Paul Smith tailoring products, ensuring every garment meets the client’s expectations for comfort, proportion and style.
- Leveraging CRM systems to record client preferences, track interactions, and manage follow-ups to enhance engagement and maximise sales opportunities.
- Collaborating closely with the Store Management Team to develop initiatives that drive client acquisition, retention, and sales growth through private appointments, events, and VIC service.
- Maintaining detailed product knowledge of fabrics, fits, tailoring constructions, and seasonal trends to provide confident and informed advice.
Who you are
- Genuine passion for tailoring, craftsmanship, fashion and the Paul Smith aesthetic.
- Excellent interpersonal and communication skills; ability to build effective working relationships both internally and externally.
- Entrepreneurial and proactive, with the confidence to develop new business and client opportunities independently.
- Flexible, reliable and adaptable.
- Curious, with a genuine interest in people, style, and the craft of tailoring - always eager to learn and improve.
- Why you’ll love working with us
We offer a comprehensive benefits package to support your lifestyle and wellbeing, which includes a generous Commission Scheme, a 60% staff discountand a seasonal clothing allowance.
You’ll also enjoy 33 days’ annual leavewith the option to buy or sell holiday days, wellbeing support andotherperks to keep you motivated and inspired.
If you like the sound of what you’ve read so far, find out more about our company cultureand the full list ofbenefits we can offer you.
At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce.
We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.
PLEASE NOTE: Shortlisting will begin upon release of the advert. Early applications are encouraged.
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Sales & Tailoring Specialist - Bicester Village employer: Paul Smith
At Paul Smith, we pride ourselves on fostering a creative and collaborative work culture that celebrates individuality and authenticity. As a Luxury Visual Merchandiser in London, you'll enjoy a comprehensive benefits package, including staff discounts and a seasonal clothing allowance, while having ample opportunities for professional growth within a renowned brand. Join us to be part of a team that values your unique contributions and encourages your passion for visual storytelling.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Tailoring Specialist - Bicester Village
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Paul Smith, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Paul Smith!
We think you need these skills to ace Sales & Tailoring Specialist - Bicester Village
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Paul Smith, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Paul Smith and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Paul Smith that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Paul Smith
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
