Trainee Sales Executive
Location: Bromsgrove, Worcestershire, United Kingdom
Company: Paul Rigby Ltd
Working pattern: Full-time, Permanent
Why this role matters
Join Paul Rigby Ltd as a Trainee Sales Executive and become part of a team that keeps vehicle sales moving. This entry-level role is a practical stepping stone into automotive sales: you'll build relationships with customers, learn product knowledge, and develop the commercial and communication skills that drive success in the sector.
Purpose of the role
The purpose of the Trainee Sales Executive is to support the sales team by engaging prospective customers, managing enquiries, and progressing sales opportunities from first contact to handover, while learning the systems, compliance and customer-service standards typical in automotive retail.
Key responsibilities
- Respond to customer enquiries by phone, email and in person with a professional and helpful approach.
- Qualify leads and nurture relationships to develop sales opportunities.
- Support sales processes including vehicle demonstrations, test drives and preparing paperwork.
- Keep accurate records of customer interactions and follow-ups in the CRM system.
- Work with colleagues to meet individual and dealership sales targets and contribute to a positive showroom experience.
- Maintain up-to-date product and market knowledge for accurate customer advice.
Essential skills and experience
- Friendly, customer-focused attitude with strong verbal communication skills.
- Ability to learn quickly, take direction and apply coaching.
- Organisational skills and attention to detail when managing enquiries and paperwork.
- Basic IT literacy, including email and familiar with common CRM or willingness to learn.
- Right to work in the UK and ability to travel to the Bromsgrove site as required.
Desirable skills and experience
- Previous experience in retail, customer service or tele-sales, preferably within automotive or related sectors.
- Full driving licence and confidence supporting test drives.
- Experience using CRM systems or dealership management software.
Qualifications
- No specific formal qualifications are mandatory for this entry-level role; GCSEs or equivalent are typical. Relevant vocational or sales training is an advantage.
What Paul Rigby Ltd offers
Pay for this role is between £16,500 and £45,000 per Annum. You will typically receive a benefits package comparable to similar roles in the automotive industry, which may include performance-related commission or incentives, on-the-job training and career development, and access to employee support resources. The position provides practical experience that can lead to progression within sales or other dealership functions.
Trainee Sales Executive in Bromsgrove employer: Paul Rigby
Paul Rigby is an attractive employer due to its commitment to employee development and a strong focus on customer satisfaction. The company provides a collaborative work environment where staff can thrive and contribute to meaningful customer experiences.
