Sales Administrator
Salary: £27,500 per annum.
Working pattern: Full-time, Permanent.
Paul Rigby Ltd is looking for a practical, customer-focused Sales Administrator to support our sales operations in Stratford-upon-Avon. This role keeps the sales process running smoothly, makes sure customers and colleagues have the information they need, and helps the business convert interest into satisfied buyers.
Purpose of the role
Provide reliable administrative and clerical support to the sales team so that enquiries, orders and aftercare are processed accurately and promptly. Act as a key point of contact for internal teams and customers, maintaining clear records and helping to deliver a positive buying experience.
Key responsibilities
- Process sales orders, quotations and documentation accurately and in line with company procedures.
- Maintain customer records and sales databases, ensuring information is up to date.
- Respond to customer enquiries by phone, email and in person with a helpful, professional manner.
- Liaise with workshops, parts and finance teams to coordinate order fulfilment and delivery schedules.
- Prepare and distribute sales paperwork, invoices and delivery notes as required.
- Support reporting activities: sales figures, stock movements and basic KPI tracking.
- Identify process improvements and suggest practical changes to speed up sales administration.
Essential skills and experience
- Previous administrative experience, ideally in automotive retail, dealership or a customer-facing commercial environment.
- Strong attention to detail and accuracy when entering and checking data.
- Good interpersonal and written communication skills; able to deal professionally with customers and colleagues.
- Competent user of Microsoft Office (especially Excel) and comfortable learning new systems.
- Organised, able to prioritise a varied workload and meet deadlines in a busy environment.
Desirable skills and experience
- Experience with dealer management systems or CRM tools.
- Basic understanding of vehicle sales, parts or service processes.
- Experience producing simple sales or stock reports.
Qualifications
- GCSEs (or equivalent) in English and Maths or demonstrable experience performing tasks requiring similar skills.
What the organisation offers
- workplace pension arrangements
- Access to staff discounts
- On-the-job training and opportunities for career development.
- Free Parking
How to Apply
If you are ready to take the next step in your sales career and contribute to the success of Paul Rigby Ltd, we would love to hear from you. Submit your CV via the job board in which you found this advert.
Sales Administrator in Bromsgrove employer: Paul Rigby
Paul Rigby is an attractive employer due to its commitment to employee development and a strong focus on customer satisfaction. The company provides a collaborative work environment where staff can thrive and contribute to meaningful customer experiences.
